Part - time Retail Shift Leader supervising daily operations, sales, staff, and inventory at Canna Cabana, a Canadian cannabis retail chain.
About the role
- Membership Coordinator at Assemble enhancing member engagement and supporting community growth. Building relationships with senior executives and executing structured member health campaigns.
Responsibilities
- Build trusted relationships with senior leaders across Fortune 1000 member organizations through regular outreach and proactive engagement.
- Execute structured member health campaigns, helping ensure members are participating in peer connections, in-person summits, discussion forums, research initiatives, and other engagement opportunities.
- Schedule and coordinate executive member introductions, advisory calls, and peer connections.
- Partner with Membership Directors to identify at-risk memberships early and execute retention and engagement plans before renewal.
- Support membership renewals by coordinating outreach, gathering feedback, scheduling renewal conversations, and preparing account insights for Membership Directors.
- Expand relationships within existing member companies by identifying additional executives who would benefit from participation.
- Maintain accurate CRM records, member health data, and account activity to help drive informed decisions.
- Partner across Membership, Research, Marketing, and Operations to deliver a seamless member experience.
- Leverage PowerBI dashboards and AI tools to monitor member health, identify trends, prioritize outreach, and improve operational efficiency.
- Continuously identify opportunities to improve workflows, member engagement, and operational processes.
Requirements
- 1–4 years of experience in Customer Success, Account Management, Membership, Community Management, Client Services, Sales, or a similar relationship-focused role.
- Exceptional communication skills, both written and verbal.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- A proactive mindset that enjoys reaching out, solving problems, and helping people succeed.
- Excellent attention to detail and comfort working within CRM systems and data.
- Interest in learning how enterprise executives make strategic business decisions.
- Strong collaboration skills and a team-first mentality.
- Curiosity about AI and enthusiasm for leveraging new technology to work smarter and improve member experiences.
- Experience using Salesforce, Microsoft Office, Power BI, or similar business systems is a plus.
Benefits
- A competitive compensation package
- Remote work model with the flexibility of working from home
- A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge
- Comprehensive group benefits including health, dental, and flexible spending accounts to support your well-being
- Occasional opportunities to travel and experience our events in person
- Real room to grow your career in a high-growth environment where your contributions matter
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