Membership Coordinator

Posted 3 weeks ago

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About the role

  • Membership Coordinator at Assemble enhancing member engagement and supporting community growth. Building relationships with senior executives and executing structured member health campaigns.

Responsibilities

  • Build trusted relationships with senior leaders across Fortune 1000 member organizations through regular outreach and proactive engagement.
  • Execute structured member health campaigns, helping ensure members are participating in peer connections, in-person summits, discussion forums, research initiatives, and other engagement opportunities.
  • Schedule and coordinate executive member introductions, advisory calls, and peer connections.
  • Partner with Membership Directors to identify at-risk memberships early and execute retention and engagement plans before renewal.
  • Support membership renewals by coordinating outreach, gathering feedback, scheduling renewal conversations, and preparing account insights for Membership Directors.
  • Expand relationships within existing member companies by identifying additional executives who would benefit from participation.
  • Maintain accurate CRM records, member health data, and account activity to help drive informed decisions.
  • Partner across Membership, Research, Marketing, and Operations to deliver a seamless member experience.
  • Leverage PowerBI dashboards and AI tools to monitor member health, identify trends, prioritize outreach, and improve operational efficiency.
  • Continuously identify opportunities to improve workflows, member engagement, and operational processes.

Requirements

  • 1–4 years of experience in Customer Success, Account Management, Membership, Community Management, Client Services, Sales, or a similar relationship-focused role.
  • Exceptional communication skills, both written and verbal.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • A proactive mindset that enjoys reaching out, solving problems, and helping people succeed.
  • Excellent attention to detail and comfort working within CRM systems and data.
  • Interest in learning how enterprise executives make strategic business decisions.
  • Strong collaboration skills and a team-first mentality.
  • Curiosity about AI and enthusiasm for leveraging new technology to work smarter and improve member experiences.
  • Experience using Salesforce, Microsoft Office, Power BI, or similar business systems is a plus.

Benefits

  • A competitive compensation package
  • Remote work model with the flexibility of working from home
  • A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge
  • Comprehensive group benefits including health, dental, and flexible spending accounts to support your well-being
  • Occasional opportunities to travel and experience our events in person
  • Real room to grow your career in a high-growth environment where your contributions matter

Job title

Job type

Full Time

Experience level

Junior

Salary

CA$45,000 - CA$50,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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