Farm Insurance Advisor – Sales & Service

Posted 1 hour ago

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About the role

  • Farm Insurance Advisor servicing BrokerLink’s agricultural insurance book of business. Advising customers, processing policies, negotiating renewals, and supporting claims.

Responsibilities

  • Service existing book of business, primarily Farm, with opportunity to grow and expand
  • Provide prompt customer service and advice
  • Help customers understand insurance and address customer concerns
  • Review and provide processing instructions on incoming commercial paperwork
  • Assist with customer quotes and write new business
  • Review existing coverage and update customer file information
  • Prepare documentation for insurers
  • Complete applications for new clients
  • Issue insurance certificates
  • Review and provide processing instructions on endorsements
  • Follow up on payments
  • Communicate with insurance companies
  • Negotiate with underwriters on customers’ behalf
  • Negotiate renewal terms
  • Follow up with adjusters on claims status
  • Source additional information requested by underwriters and complete applications

Requirements

  • Two or more years of customer service experience
  • 3 to 5 years of insurance experience preferred
  • AIC Insurance License preferred or must obtain upon hire
  • Exposure to EPIC is an asset
  • Proficient in MS Office – Word, Excel, Outlook
  • Excellent customer service and sales skills
  • Adept in conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
  • Must be eligible to work in Canada from the anticipated start date and throughout employment
  • Responsible for maintaining work eligibility in Canada

Benefits

  • Flexible work arrangements
  • Multiple benefits supporting physical and mental wellbeing
  • Wellness account
  • Share plan
  • Other savings programs
  • Incentive plan
  • Commissions and performance incentives with expected payout potential of 10–15% of salary, subject to personal and team performance
  • Employee Share Purchase Plan (ESPP) with employer contribution matching
  • Group RRSP with company matching DPSP offerings
  • Accessible workplace accommodations

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$48,300 - CA$59,100 per year

Degree requirement

No Education Requirement

Location requirements

OnsiteSt AlbertCanada

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