Senior Director, Tier 1 and Tier 2 CSP Marketing

Posted 5 days ago

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About the role

  • Senior Director leading CSP marketing strategy for Calix’s Calix One broadband automation platform. Positioning solutions, supporting strategic pursuits, and enabling growth among large service providers.

Responsibilities

  • Set and own solution-level positioning and messaging strategy for Calix offerings targeted at Tier 1 and Tier 2 service providers
  • Define differentiated solution narratives aligned with provider priorities such as scale, operational efficiency, service velocity, platform alignment, and long-term ROI
  • Serve as executive solution marketing leader for strategic account initiatives, C-suite briefings, analyst engagements, and major RFPs
  • Ensure consistency, quality, and strategic alignment of solution messaging across teams, regions, and customer engagements
  • Lead coverage of the Tier 1 decision-maker ecosystem and establish persona frameworks and value stories
  • Review, guide, and elevate executive-level and technical solution materials developed by the team
  • Lead account-based and field marketing programs engaging Tier 1 and Tier 2 decision-makers
  • Partner with Sales, Strategic Accounts, Sales Engineering, and Marketing to align messaging with account strategies and pipeline priorities
  • Act as escalation point and strategic advisor for critical Tier 1 customer engagements
  • Guide solution narratives to reflect real-world evaluation, procurement, and deployment processes
  • Own Tier 1 and Tier 2 solution marketing contributions to new product and solution launches
  • Ensure market feedback informs product strategy, roadmap decisions, and investment priorities
  • Coach and develop solution marketers in technical fluency, storytelling, and executive engagement

Requirements

  • 10+ years of experience in Marketing leadership, Solutions Marketing, Product Marketing, Technical Marketing, Field Marketing, Service Provider Product Management, or a related role
  • Direct experience selling to, marketing to, or working within larger service providers, or a major vendor serving larger providers
  • Strong technical understanding of broadband access, Wi-Fi, cloud platforms, and managed services
  • Familiarity with disaggregated broadband architectures, open ecosystems, prioritizing experience with prpl, and managed services business models
  • Demonstrated understanding of Tier 1 and Tier 2 buying processes, including solution evaluation, selection, integration, and deployment
  • Demonstrated understanding of Tier 1 and Tier 2 tools and systems and applicable integrations
  • Proven experience working closely with Sales teams on complex, high-value opportunities
  • Exceptional written, verbal, and presentation skills, including executive-level audience engagement
  • Preferred: direct experience working for a larger service provider in Product, Strategy, or Engineering
  • Preferred: experience positioning agentic AI solutions addressing enterprise governance, trust, operational outcomes, and workforce outcomes
  • Preferred: experience driving messaging, positioning, and strategy for platform-based or multi-solution portfolios in B2B or telecom environments
  • Solution-level strategic thinking
  • Technical credibility and curiosity
  • Executive-level communication and storytelling
  • Cross-functional collaboration
  • Sales partnership and field enablement
  • Ability to operate effectively in complex, matrixed organizations

Benefits

  • Bonus eligibility as part of the total compensation package
  • Benefits package offered; details provided via the employer's benefits link
  • Remote-based work arrangement

Job title

Job type

Full Time

Experience level

Senior

Salary

$170,100 - $347,300 per year

Degree requirement

No Education Requirement

Tech skills

Cloud

Location requirements

RemoteUnited States

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