Delivery Program Manager orchestrating multi-squad POS and in-store technology initiatives for Canadian Tire. Managing plans, governance, resources, risks, budgets, and Agile delivery.
Responsibilities
Support a portfolio of work in the Store Tech platform group, focusing on POS platforms and in-store applications
Develop comprehensive program plans defining objectives, scope, deliverables, timelines, and resource requirements
Identify and engage executives, business sponsors, stakeholders, and team members
Maintain regular communication to manage expectations, gather feedback, and ensure buy-in
Establish program governance structures, including steering committees or advisory boards
Coordinate and allocate resources across multiple squads
Identify and assess program risks
Monitor squad delivery progress, KPIs, and milestones
Oversee changes to program scope, schedule, and budget
Facilitate program closure upon successful completion
Establish guidelines and provide training and guidance to team members across squads
Oversee budgeting, forecasting, accruals, invoice processing, and variance analysis
Requirements
Experience delivering complex initiatives across multiple platforms, with emphasis on In Store Applications
Key stakeholder relations and business/performance optimization experience
Ability to define project outcomes, MVPs, epics, user stories, releases, and milestones
Experience developing and managing resource plans leveraging FTEs and globally distributed partner resources
Ability to identify, assess, mitigate, escalate, and communicate risks impacting scope, timeline, and budget
Experience applying Agile methodologies including SAFe, Scrum, and Kanban
Product lifecycle management experience
Proficiency with Planview, Excel, PowerPoint, Jira/Jira Align, Lucid, Delivery Central, and Confluence
Financial management experience including budgeting, forecasting, accruals, invoice processing, and variance analysis
Outcome-focused mindset, action orientation, critical thinking, problem solving, stakeholder management, effective communication, facilitation, collaboration, empathy, and emotional intelligence
Benefits
Comprehensive benefits and retirement programs
Performance incentives
Continuing Education Programs
Other perks to support your well-being
Career growth opportunities
Product discounts
Canadian Tire Profit Sharing
Retirement and savings programs for eligible employees
Mental health benefits up to $5,000 per year for benefits-eligible employees and their families
Total well-being, mental health tools and resources for all employees
Store discounts
Supported learning through the Triangle Learning Academy
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