Refractory specialist optimizing high - temperature materials for RHI Magnesita, a global supplier serving Canada’s steel industry. Leading trials, technical support, training, and sustainable product improvements.
About the role
- Part-time cannabis retail Shift Leader supervising store operations, staff, sales, customer service, and inventory. Supporting Canna Cabana, Canada’s large cannabis retail chain, in Cochrane.
Responsibilities
- Provide assistance to store management in supervising and facilitating the daily operations of the store
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM
- Assist in delivering key personnel management when on shift and resolve customer service issues
- Provide direction, guidance, and instruction to store associates
- Ensure store conditions are consistently upheld to established standards
- Assist in ensuring staffing levels adequately meet business needs when requested
- Act as the sales and customer service leader and role model in the absence of SM/ASM
- Greet and assist customers while modeling exemplary conduct
- Ensure company policies and relevant legislation are adhered to by staff
- Handle customer complaints and escalate them appropriately
- Ensure health, safety, and security regulations and standards are met on shift
- Achieve sales targets and store-level KPIs
- Ensure employees on shift actively pursue sales goals
- Oversee and assist with inventory management and be accountable for inventory processes on shift
Requirements
- Must have valid SellSafe Certification
- Completion of high school and college/CEGEP/vocational or technical training required
- Demonstrated sales and service orientation required
- Minimum of 2 years work experience in the retail industry required; cannabis industry preferred
- Valid First Aid certification considered an asset
- Excellent time management and prioritizing skills required
- Demonstrated ability to train and motivate staff required
- Ability to monitor and lead by example
- Basic office administration skills required
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Ability to communicate effectively verbally and in writing with individuals at all organizational levels
- Strong customer service and troubleshooting skills
- Well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- Professional, responsive, and positive work attitude essential
- Ability to work nights, holidays, weekends, and at different locations
- SellSafe License is mandatory for working at any cannabis store
Benefits
- The opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
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Experience level
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