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About the role

  • Part-time Retail Shift Leader supervising Canna Cabana’s cannabis store operations in Huntsville. Leading staff, customer service, sales targets, compliance, and inventory processes on shift.

Responsibilities

  • Provide assistance to store management in supervising and facilitating the daily operations of the store
  • Oversee the responsibilities of the Store Manager in the absence of SM or ASM
  • Assist in the delivery of key personnel management when on shift and resolve customer service issues
  • Provide direction, guidance, and instruction to store associates
  • Ensure store conditions are consistently upheld to established standards
  • Assist in ensuring staffing levels adequately meet business needs when requested
  • Lead sales and customer service in the absence of SM/ASM
  • Greet and assist customers while modeling exemplary conduct
  • Ensure company policies and relevant legislation are adhered to
  • Handle and escalate customer complaints
  • Ensure health, safety, and security regulations and standards are met on shift
  • Achieve sales targets and store-level KPIs
  • Ensure employees actively pursue sales goals
  • Oversee and assist with inventory management and accountability for on-shift inventory processes

Requirements

  • Must have valid CannSell to work in a retail cannabis store
  • Must have or be able to successfully complete a Police Background Check
  • Demonstrated sales and service orientation required
  • Minimum of 2 years work experience in the retail industry required; cannabis industry preferred
  • Valid First Aid certification considered an asset
  • Excellent time management and prioritizing skills required
  • Ability to train and motivate staff required
  • Ability to monitor and lead by example
  • Basic office administration skills required
  • High level of proficiency with Microsoft Office productivity suite
  • Highly effective teamwork skills
  • Ability to communicate verbally and in writing with individuals at all organizational levels
  • Strong customer service and troubleshooting skills
  • Well-defined sense of diplomacy
  • Excellent teamwork and team-building skills
  • Thorough understanding of applicable health and safety legislation
  • Professional, responsive, and positive work attitude
  • Ability to work any shift based on business needs, Monday to Sunday
  • Ability to work nights, holidays, weekends, and at different locations

Benefits

  • Significant opportunity for growth, experience and learning
  • Unlimited bonus earning potential

Job title

Job type

Part Time

Experience level

Senior

Salary

CA$19 - CA$21 per hour

Degree requirement

No Education Requirement

Tech skills

Assembly

Location requirements

OnsiteHuntsvilleCanada

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