About the role

Business Operations Coordinator supporting Carrier’s Edmonton data center operations. Managing scheduling, purchasing, billing, compliance, KPIs, and customer service for climate solutions.

Responsibilities

Create cases, open jobs, and dispatch work orders in coordination with team supervisors
Monitor project timelines, track task progress, and provide backup coverage for the master scheduler
Order parts, process purchases, handle goods receipts, and manage invoices
Reconcile accounts, match Procard transactions, complete cost transfers, and process credit requests
Execute client billing for completed billable work and submit warranty claims
Ensure compliance with safety standards, COI requirements, audit controls, and regulated material procedures
Track team KPIs and operational cadence metrics, and report trends or risks to management
Coordinate teamwork schedules to maintain continuous customer support and review project outcomes
Support the Edmonton Data Center team in daily operational management and service delivery

Bachelor’s degree with 2+ years of experience in scheduling, operations, or project coordination; OR Associate’s degree with 4+ years of experience in scheduling, operations, or project coordination; OR High School Diploma or GED and 6+ years of experience in scheduling, operations, or project coordination
Experience supporting teams or working within a team environment
Knowledge of enterprise software such as Salesforce, ServiceMax, and SAP S/4Hana
Organizational and time management skills
Ability to manage multiple priorities and collaborate adaptably
Effective English communication skills, written and verbal
Proficiency in Microsoft Office Suite, especially Excel and Word
Must have unrestricted authorization to work in Canada
No visa sponsoring available