Technical Program Manager running engineering cadence, intake, governance, and organizational readiness at Zapier. Supporting an all - remote automation platform’s engineering teams.
About the role
- Technical Program Manager owning Caseware's AI roadmap and cross-functional launches. Driving predictable delivery for Canada's audit and accounting software company.
Responsibilities
- Own and maintain the authoritative AI roadmap across Firms and Solution products
- Establish and run planning reviews, status reporting, and roadmap updates
- Translate AI strategy into sequenced programs with milestones, owners, dependencies, and measurable success criteria
- Manage AI feature and capability launches end to end across product, engineering, design, marketing, enablement, and support
- Build and maintain launch plans, readiness checklists, and go/no-go criteria
- Own cross-functional sequencing and dependency management
- Identify dependencies, risks, and blockers and drive them to resolution
- Connect AI initiatives with dependent teams and escalate decisions with clear context and options
- Make trade-offs, owners, and open questions explicit and visible
- Maintain program documentation, dashboards, and reporting
- Define and track metrics including delivery predictability, launch readiness, and adoption
- Improve the AI program management operating model, templates, and tooling
Requirements
- 3+ years in technical program management, product operations, or a related discipline in SaaS or platform environments, including cross-functional program delivery
- Track record of orchestrating complex, cross-functional programs from strategy through launch, on time and at quality
- Strong technical fluency with AI/ML, APIs, data, and cloud architecture
- Ability to translate between technical and business audiences
- Ability to create clarity and a single source of truth in ambiguous, fast-moving environments
- Stakeholder management, communication, risk and dependency management skills
- Ability to drive outcomes across multiple teams without direct authority
- Experience managing AI/ML product or platform programs
- Familiarity with feature flagging, experimentation, or launch tooling such as LaunchDarkly
- Program management certification such as PMP, SAFe, or equivalent
- Degree in Computer Science, Engineering, or equivalent technical field
- Experience in fintech, audit, or regulated industries
- Eligible to work in Canada and residing in Toronto, Ontario
Benefits
- Flexible work options
- Remote opportunities
- Generous time-off policies
- Competitive salary
- Health insurance
- Retirement plans
- Recognition programs
- Performance bonuses
- Opportunities for career growth
- International projects
- Collaboration with a diverse, global team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Staff Technical Program Manager taking Webflow’s AI - native products from prototype to general availability. Building scalable execution systems across engineering, product, design, and go - to - market.
Technical Program Manager leading SaaS migrations, development, and backlogs for enterprise MarTech clients. Bridging client needs with technical delivery across Adobe and Salesforce ecosystems.
Accounting Technical Program Manager serving enterprise customers on Guesty’s hospitality accounting platform. Optimizing accounting workflows, month - end processes, product adoption, and roadmap feedback.
Technical Program Manager turning ML, engineering, and product priorities into executable programs. Coordinating releases and risks at Bree, a Canadian consumer finance platform.
Technical Program Manager managing data migration scheduling, capacity planning, and go - live readiness. Improving PointClickCare’s healthcare software delivery through AI and automation.
Technical Program Manager owning enterprise integration plans for Sardine’s financial - crime risk platform. Coordinating clients, Engineering, Product, and Integrations through delivery and reporting.
Senior Technical Program Manager leading hardware, software, and operations programs at Miovision, an intelligent transportation technology company. Driving integrated product launches from planning through customer adoption.
Technical Program Manager operationalizing release governance and dependencies for Petal’s healthcare orchestration and billing software. Fully remote within Canada on an initial six - month contract.
Senior Technical Program Manager leading CNN’s complex technology programs across product, engineering, design, and operations. Driving architecture - informed delivery, executive alignment, launches, adoption, and measurable outcomes.