About the role

MineStar Performance Engineer optimizing Caterpillar’s Fleet and Command for Hauling mining technologies. Driving customer safety, efficiency, and continuous improvement across Alberta mine operations.

Responsibilities

Serve as a Subject Matter Expert supporting safe and effective MineStar Fleet and Command for Hauling customer performance
Lead and deliver Site Assessments, continuous improvement initiatives, and performance tool implementations
Apply methodologies and tools to define, measure, analyze, improve, and control MineStar application performance
Coach and mentor Caterpillar teams, dealers, and mining customers
Advise customers on operational best practices and continuous improvement opportunities
Maintain and update operational documentation with best practices and performance insights
Collaborate with product, engineering, and support teams to enhance technology offerings
Support contractual and non-contractual customer performance commitments
Travel approximately 25–50% to Caterpillar offices and remote mine locations

Experience in surface mining operations
Knowledge of MineStar Fleet, Command for Hauling, or other mining technologies
Strong understanding of operational excellence and mining processes
Experience using performance improvement methodologies
Comfort working across data analysis, coding, validation, documentation, coaching, and project management
Strong personal safety culture and ability to influence safe behaviors across diverse mine sites
Excellent interpersonal skills
Strong change-management mindset
Ability to build relationships and influence customers toward improvement
Commitment to expanding expertise across additional MineStar applications
Degree in Mining Engineering, Mechanical Engineering, or Data/Operational discipline
Experience in Command for Hauling and deep knowledge of MineStar
Experience in conventional or autonomous surface mining operations
Experience with mining technology systems or heavy mining equipment
Professional Engineer designation or ability to register as a Professional Engineer considered advantageous
French or Spanish considered advantageous
Ability to travel approximately 25–50%
Must work onsite five days a week
Visa sponsorship is not available