For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.
Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
With 2023 sales and revenues of $67.1 billion, Caterpillar Inc.
is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.

Caterpillar Inc.

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field-engineer

Caterpillar Inc. is a global leader in the manufacturing of heavy machinery and equipment, known for its extensive range of products including engines, excavators, dozers, and articulated trucks. With a history spanning over 100 years, Caterpillar has dedicated itself to supporting customers across essential industries such as construction, mining, and energy, contributing to infrastructure and resource development worldwide. The company is committed to innovation, sustainability, and enhancing productivity through advanced technology and a global dealer network.

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. With 2023 sales and revenues of $67.1 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment. 

• Provide complex technical product support focused on large engines across all applications in Canada
• Work closely with local Caterpillar Dealers to support product performance, reliability, durability, and availability
• Collaborate with industry teams and the LPSD engineering community
• Enhance communications between the factory, dealers, and customers
• Identify application and installation issues and communicate corrective actions
• Train and assist Cat Dealer personnel in advanced troubleshooting
• Provide expert-level on-site advanced troubleshooting
• Investigate product issues and gather pertinent data
• Perform post-failure root cause analysis
• Provide hands-on product-specific service training for operators and technicians
• Deploy and follow field test iron
• Assist dealers with Service Publications, TIBs, Engine News, Service Magazines, and Service Letters
• Identify service growth opportunities
• Conduct work safely and ensure others are safe
• Maintain a regular presence at customer sites and dealer workshops

Senior Product Service Engineer

Senior Product Support Field Engineer supporting Caterpillar large engines across Canada. Troubleshooting, training dealers, analyzing failures, and improving product performance in field applications.

account-manager

• Serve as Caterpillar’s senior relationship lead for key mining customers across Canada
• Build and maintain relationships with executive leadership, procurement, supply chain, sustainability, and operations stakeholders
• Develop and execute comprehensive customer relationship strategies, including engagement plans, initiatives, and stakeholder mapping
• Leverage customer insights to identify opportunities, mitigate risks, and enhance customer experience
• Advocate for customer relationship strategy across the enterprise
• Share customer feedback and market insights to influence business decisions and strategic planning
• Act as primary executive customer liaison and facilitate access to Caterpillar leadership and strategic resources
• Manage global customer incentive and recognition programs, including governance, communications, and compliance
• Coordinate cross-functional and global engagement across regions and dealer networks
• Identify opportunities to expand customer value, increase engagement, and support profitable growth
• Monitor customer satisfaction, business performance, and strategic objectives
• Lead initiatives that strengthen customer loyalty and improve business results

Customer Relationship Manager – Mining

Customer Relationship Manager leading Caterpillar’s executive mining customer relationships across Canada. Driving strategic partnerships, customer value, incentives, dealer alignment, and profitable growth.

architect

• Serve as the technical authority for user interface architecture across Caterpillar’s onboard mining and construction platforms
• Collaborate with customers, Product Owners, System Architects, and UI/UX teams to translate operational needs into embedded user experiences
• Define and evolve the UI architecture strategy for scalable embedded environments
• Establish reusable design patterns, shared component frameworks, and UI best practices
• Integrate UI systems with onboard/embedded platforms, APIs, infrastructure, and backend services
• Lead the design, development, testing, and release of embedded web applications
• Define automated testing strategies, performance benchmarks, and engineering best practices
• Provide architectural governance, mentor engineers, conduct design reviews, and guide technical decisions
• Develop and maintain architecture documentation, specifications, estimates, and validation artifacts
• Support delivery in a scaled Agile environment
• Perform other duties as assigned by Caterpillar management

UI Architect – MineStar Onboard

UI Architect defining embedded UI architecture for Caterpillar’s mining and construction platforms. Guiding Angular applications, integrations, testing, and engineering standards.

representative

• Lead and manage dealer relationships to market Caterpillar aftermarket products and services
• Assist in developing dealer sales capability
• Support Finning Canada and cover the Oil Sands region for Caterpillar Mining Aftermarket Products
• Review and approve sales variance programs and commercial actions within business process guidance
• Design and assist dealers with forecasts, aftermarket strategy planning, and sales techniques
• Support the rollout of new products
• Conduct regular sales performance reviews with dealers
• Ensure implementation of corrective actions where needed
• Lead identification of selling opportunities
• Improve customer satisfaction and enhance business relationships

Senior Aftermarket Solutions Representative – Mining

Caterpillar aftermarket mining representative managing dealer relationships, sales strategy, and product rollouts. Supporting Finning Canada across Alberta's Oil Sands region.

engineer

• Serve as a Subject Matter Expert supporting safe and effective MineStar Fleet and Command for Hauling customer performance
• Lead and deliver Site Assessments, continuous improvement initiatives, and performance tool implementations
• Apply methodologies and tools to define, measure, analyze, improve, and control MineStar application performance
• Coach and mentor Caterpillar teams, dealers, and mining customers
• Advise customers on operational best practices and continuous improvement opportunities
• Maintain and update operational documentation with best practices and performance insights
• Collaborate with product, engineering, and support teams to enhance technology offerings
• Support contractual and non-contractual customer performance commitments
• Travel approximately 25–50% to Caterpillar offices and remote mine locations

Performance Engineer

MineStar Performance Engineer optimizing Caterpillar’s Fleet and Command for Hauling mining technologies. Driving customer safety, efficiency, and continuous improvement across Alberta mine operations.

engineering-manager

• Managing the engineering staff and activities with an emphasis on organizational goals achievement, professional development and continuous improvement.
• Empower and enable engineers to achieve enterprise objectives while also fostering and developing them to be successful toward their individual career aspirations.
• Monitoring and continuously improving product and process performance, quality and cost-effectiveness for all engineering activities and deliverables.
• Providing leadership to create and maintain processes used to design and develop software, systems and new technologies.
• Outline the strategy/roadmap to achieve these goals and lead its execution to completion by driving alignment across teams.
• Communicate roadmaps and priorities clearly to a variety of stakeholders across the entire company, including close collaboration with engineering managers, senior leadership, and other stakeholders.

Manager, Engineering – Drill Autonomy & Technology

Manager of Engineering leading a high-performing team in Drill Autonomy and Technology at Caterpillar. Overseeing engineering activities and collaborating with cross-functional teams.

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. With 2023 sales and revenues of $67.1 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.

Caterpillar Inc.

About the company

Open jobs

6 jobs found

Senior Product Service Engineer

Caterpillar Inc.

Customer Relationship Manager – Mining

Caterpillar Inc.

UI Architect – MineStar Onboard

Caterpillar Inc.

Senior Aftermarket Solutions Representative – Mining

Caterpillar Inc.

Performance Engineer

Caterpillar Inc.

Manager, Engineering – Drill Autonomy & Technology

Caterpillar Inc.