Cision Director optimizing Salesforce, CPQ, CRM consolidation, and GTM operations.
Leading global sales support, automation, data governance, and change management for a communications intelligence company.
Responsibilities
Drive solutions and processes that enable go-to-market success, improve seller productivity, and optimize the sales technology stack
Oversee sales support/deal desk, change management, and master data governance
Report to the VP of Revenue Operations
Lead a team of 20–25 professionals across multiple operational functions
Lead, mentor, and develop operations professionals across deal desk, data governance, and platform management
Build high-performing teams through hiring, performance management, and career development
Drive the evolution of Salesforce, CPQ, and related sales applications
Develop the GTM tools roadmap with IT and lead CRM consolidation
Champion AI/ML integration across the sales technology stack
Oversee global Deal Desk/Sales Support for pricing, quoting, contracting, and approvals
Streamline deal execution, reduce cycle times, and improve seller productivity through automation
Lead change management and structured enablement programs for sales process and platform transformations
Oversee master data governance and define standards for data management, integrity, compliance, reporting, and decision-making
Requirements
8+ years in Sales Operations or GTM Operations
3+ years leading teams
Proven experience driving large-scale operational transformation in global sales organizations
Experience with CRM consolidation and CPQ implementation
Deep expertise in Salesforce and CPQ
Experience building and executing a GTM tools roadmap with IT
Demonstrated success leading CRM consolidation and system migration projects
Working knowledge of AI/ML applications in sales or operations
Experience with modern analytics platforms such as Databricks and Power BI is a plus
Experience managing a global Deal Desk function, including pricing, quoting, contracting, and approvals
Experience reducing deal cycle times and improving seller productivity through automation and standardization
Experience leading structured change management programs with measurable adoption outcomes
Strong master data governance expertise, including data integrity, compliance, and reporting
Strong people leadership, coaching, career development, accountability, and cross-functional collaboration skills
Benefits
Inclusive and diverse work environment
Reasonable accommodations for people with disabilities
Benefits and privileges available to employees (not specifically enumerated)
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