Director, GTM Operations – Platforms

Posted 3 days ago

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About the role

  • Cision Director optimizing Salesforce, CPQ, CRM consolidation, and GTM operations. Leading global sales support, automation, data governance, and change management for a communications intelligence company.

Responsibilities

  • Drive solutions and processes that enable go-to-market success, improve seller productivity, and optimize the sales technology stack
  • Oversee sales support/deal desk, change management, and master data governance
  • Report to the VP of Revenue Operations
  • Lead a team of 20–25 professionals across multiple operational functions
  • Lead, mentor, and develop operations professionals across deal desk, data governance, and platform management
  • Build high-performing teams through hiring, performance management, and career development
  • Drive the evolution of Salesforce, CPQ, and related sales applications
  • Develop the GTM tools roadmap with IT and lead CRM consolidation
  • Champion AI/ML integration across the sales technology stack
  • Oversee global Deal Desk/Sales Support for pricing, quoting, contracting, and approvals
  • Streamline deal execution, reduce cycle times, and improve seller productivity through automation
  • Lead change management and structured enablement programs for sales process and platform transformations
  • Oversee master data governance and define standards for data management, integrity, compliance, reporting, and decision-making

Requirements

  • 8+ years in Sales Operations or GTM Operations
  • 3+ years leading teams
  • Proven experience driving large-scale operational transformation in global sales organizations
  • Experience with CRM consolidation and CPQ implementation
  • Deep expertise in Salesforce and CPQ
  • Experience building and executing a GTM tools roadmap with IT
  • Demonstrated success leading CRM consolidation and system migration projects
  • Working knowledge of AI/ML applications in sales or operations
  • Experience with modern analytics platforms such as Databricks and Power BI is a plus
  • Experience managing a global Deal Desk function, including pricing, quoting, contracting, and approvals
  • Experience reducing deal cycle times and improving seller productivity through automation and standardization
  • Experience leading structured change management programs with measurable adoption outcomes
  • Strong master data governance expertise, including data integrity, compliance, and reporting
  • Strong people leadership, coaching, career development, accountability, and cross-functional collaboration skills

Benefits

  • Inclusive and diverse work environment
  • Reasonable accommodations for people with disabilities
  • Benefits and privileges available to employees (not specifically enumerated)

Job type

Full Time

Experience level

Lead

Salary

CA$162,500 - CA$185,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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