Content Designer shaping user flows, terminology, and interface content for TCGplayer, eBay’s trading card marketplace. Improving buyer and seller product journeys across global commerce initiatives.
About the role
- Content Specialist producing enterprise marketing assets for Clio’s legal AI platform. Managing content calendars, campaigns, social publishing, and performance insights across channels.
Responsibilities
- Produce first drafts across blog posts, social content, email copy, one-pagers, landing pages, webinar abstracts, and campaign assets
- Write short-form video scripts for social videos, product explainers, and thought leadership formats
- Adapt tone and format for enterprise audiences, channels, and buyer stages
- Use AI tools to accelerate drafts and revise output to reflect Clio’s voice
- Iterate quickly based on feedback and support the Content Strategist with research, outlines, and supporting content
- Manage the Enterprise content calendar in Asana and Sprout Social
- Maintain content workflows, flag bottlenecks and capacity issues, and keep deadlines visible
- Schedule and publish social content, ensuring correct formatting, tagging, and timing
- Coordinate freelancers and external contributors, including briefing, deliverable tracking, and timelines
- Support integrated campaign execution across web, email, social, and paid channels
- Assist with ABM programs by adapting and personalizing content for priority accounts and enterprise segments
- Ensure published content is accurate, on-brand, and consistent across channels
- Gather business insights from Sales, Legal Architects, Customer Success, and market trends
- Participate in cross-functional meetings and surface relevant insights to senior content leaders
- Support performance reporting by pulling data, tracking KPIs, and flagging items for investigation
- Edit and proofread work to a high standard
- Apply SEO, conversion, and buyer journey best practices
- Ensure adherence to brand guidelines and consistency in voice, tone, and messaging
Requirements
- 3–5 years of experience in content marketing, ideally in B2B SaaS, legal technology, or a legal environment
- Strong writing and editing skills across multiple content formats
- Hands-on experience managing a content calendar and coordinating content workflows
- Proficiency with Sprout Social and Asana, or equivalent tools
- Curiosity and proactive identification of insights and content opportunities
- Ability to work with limited information and iterate quickly
- Willingness to learn Clio’s product and understand enterprise customer use cases
- Strong brand instincts and ability to revise AI-generated content to match Clio’s voice
- Required proficiency with AI writing and research tools, including Claude, Gemini, and ChatGPT
- Ability to provide live, practical examples of day-to-day use of AI tools
- Portfolio or examples of produced content across different formats
Benefits
- Competitive, equitable salary
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Hybrid work environment
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
- Accessibility accommodations during the recruitment process
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