About the role

Cyber claims specialist handling complex cyber, Tech, and Media insurance claims at Coalition. Coordinating vendors, litigation, coverage assessments, settlements, and underwriting support.

Responsibilities

Handle the intake of severe cyber events, including coordination with breach counsel, forensic investigators, and other vendors
Evaluate full pending of claims and recommend accurate reserves
Manage litigation, including third-party liability arising from security failure or data breaches, Media and Tech E&O
Maintain accurate and timely file documentation/information in the claims system
Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation
Assess insurance coverage issues
Guide and track third-party vendors and service providers’ work and spend
Maintain and develop relationships with brokers, risk managers, general counsel, and vendors
Identify settlement opportunities to maximize impact and preserve limits
Collaborate in the defense and resolution of claims
Provide data- and reason-based informational assistance to underwriters
Assist the business development team with marketing
Liaise with partner carriers daily

4+ years of experience handling cyber claims
Full Adjuster licence from the Financial Services Regulatory Authority of Ontario (FSRA) or an Adjuster licence from the Québec Autorité des marchés financiers
Bilingual in English and French is highly preferred
Strong coverage background
Demonstrated experience working as part of a team, leading a team, interacting with others, meeting goals, and successfully performing in a changing work environment
Excellent communication skills, interactive experience, and proactive mindset
Team-oriented with an aptitude to excel in a collegial environment