Home - based Account Manager developing new business for CTOS, a specialty truck and heavy - equipment provider. Managing Ontario and Manitoba sales, demonstrations, quotations, and customer relationships.
About the role
- Relationship Manager managing corporate client portfolios for Computershare’s shareholder and transfer agency services. Coordinating client solutions, operational delivery, and cross-sell opportunities.
Responsibilities
- Manage an assigned book of business and a diverse portfolio of publicly traded and private-company clients
- Serve as a trusted advisor and primary point of contact, addressing client needs and supporting strategic planning
- Conduct business reviews and coordinate major client activities and services
- Respond to inquiries, resolve issues, coordinate with internal teams, and ensure timely communication and follow-up
- Maintain knowledge of products, services, industry trends, and regulatory changes, and provide strategic guidance to clients
- Maintain accurate records, monitor revenue, support invoicing and collections, manage risk, participate in training, and complete assigned responsibilities
- Collaborate with Sales, Marketing, Finance, Legal, and operational teams on contract renewals, service improvements, account planning, product opportunities, and client feedback initiatives
- Identify and coordinate up-sell and cross-sell opportunities with the Sales team
- Build and leverage professional networks and attend industry events to enhance Computershare’s market presence
Requirements
- University / college degree, with 2+ years of relevant experience, or equivalent combination of education and experience
- Relationship, Account, or Project Management experience
- Excellent verbal, written, and interpersonal communication skills
- Ability to read and interpret complex legal documents
- Ability to navigate multiple computer systems and applications
- Effective organizational, multi-tasking, and prioritizing skills
- Solid PC skills, including proficiency with MS Excel and Access
- Ability to work in a high-pressure and time-sensitive environment
- Customer service experience, including actively listening, eliciting information, understanding customer issues/needs, and recommending solutions
- Strong analytical skills with high attention to detail and accuracy
- Ability to interact with all levels of an organization
- Proven leadership skills
Benefits
- Flexible work to help you find the best balance between work and lifestyle
- Health and wellbeing rewards tailored to support you and your family
- Employee share purchase plan with company contribution
- Recognition awards
- Team get-togethers
- Support to invest in your future
- Welcoming, close-knit community with experienced colleagues to help you grow
- Professional growth opportunities
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Home - based CTOS Account Manager driving new business for specialty trucks, equipment, rentals, parts, and services. Managing sales growth across Ontario and Manitoba.
Home - based CTOS Account Manager driving new business for specialty trucks, heavy equipment, rentals, parts, and services. Growing customer relationships across Ontario and Manitoba.
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