About the role

Admissions Associate qualifying inbound families and booking consultations for Crimson Global Academy, a live online school. Managing Salesforce leads across US, Canada, Mexico, and LATAM.

Responsibilities

Support the growth of Crimson Global Academy across the United States, Canada, Mexico, and LATAM
Call and engage new leads to qualify them for the admissions team
Enter and manage lead data accurately in Salesforce
Update lead records and track progress through each stage of the sales pipeline
Establish, develop, and maintain positive, professional relationships with prospective families
Continuously sharpen sales techniques and processes while deepening industry knowledge
Share insights and trends with Marketing and Admissions Officers
Contact all leads within 1 hour during work hours and within 24 hours outside them
Update Salesforce with accurate notes and stage progress in the same timeframe
Qualify families using guiding questions
Book initial consultations with qualified families and ensure attendance or reschedule when necessary
Report weekly on calls made, consultations booked, turn-up rate, and sales closed

At least 2 years' experience in sales, with a strong track record
Experience in education or professional services (e.g. marketing agency, financial services, management consulting, hospitality)
Confidence using CRM (Salesforce) and multiple platforms
Excellent verbal and written communication
Strong persuasion and negotiation skills
Knowledge of US, UK, and/or EU university admissions standards and the application process
Full professional proficiency in English (spoken and written)
Professionalism, strong time and stress management, confidence, and a positive attitude including patience, empathy, and a willingness to learn and go the extra mile
Must thrive in a Mon–Fri, 10am–8pm Pacific Time schedule