Expert en sinistres automobile télétravail au Québec chez Sedgwick, qui gère des réclamations d’assurance. Enquête sur les sinistres, analyse la couverture et négocie les règlements.
About the role
- Liability and casualty claims adjuster managing claims for ClaimsPro, Canada’s nationwide claims management services provider. Investigating files, supporting customers, and maximizing business development opportunities.
Responsibilities
- Actively adjust liability and casualty claims
- Maximize business development opportunities through timely marketing and follow-up
- Manage a dynamic claims portfolio
- Complete day-to-day activities while efficiently and effectively progressing file management activities
- Provide timely and effective customer service
- Investigate claims and identify cause-and-effect dynamics
- Interpret complex legal documents and perform advanced numerical calculations
- Communicate conclusions and claim information effectively
- Collaborate with claims support, senior executives, business development staff, and branch teams
Requirements
- Background/experience in Casualty, Bodily Injury, and Liability PD claims
- Proficient with Microsoft Office products, including Outlook, Word, Excel, and OneDrive
- Previous adjusting experience preferred
- Effective written communication skills, including grammar and technical writing
- Effective oral communication, listening, interviewing, and negotiating skills
- Ability to adapt communication style to the audience
- Demonstrated organizational skills and ability to manage conflicting priorities
- Relationship-building skills
- Demonstrated and proven leadership skills
- Sense of urgency and responsiveness
- Proactive and positive approach to customer service
- Strong interpersonal skills for dealing with conflict and difficult situations
- Commitment to ongoing education and learning
- University degree or post-secondary education related to insurance is nice to have
- Minimum of 3 years’ experience
- CIP designation or working towards designation
- Adjuster’s license or completion of at least the first four CIP courses: C11, C12, C13, and C14
- C110: Essentials of Loss Adjusting is nice to have
- Equivalency in combination of education and experience will be considered
- Effective analytical skills, including identifying cause-and-effect dynamics
- Good investigative manner
- Ability to draw valid conclusions and communicate them effectively
- Ability to interpret complex legal documents
- Ability to perform and understand advanced numerical calculations and analyze comparative information
Benefits
- Remote or hybrid work options from anywhere in Canada
- Career growth opportunities across claims lines, branch management, branches, and new roles
- Industry-leading Claim Space software
- Experienced local claims support
- Centralized after-hours support
- Dictation services
- Balanced workload
- Compensation for billable hours
- Education fee reimbursement
- Mentorship programs
- Flex-benefit health and dental plan with customizable coverage
- Local office with office amenities and friendly coworkers
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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