Part - time Auto Claims Specialist guiding British Columbians through ICBC’s car insurance claims process. Handling first notices of loss, claim files, customer support, and straightforward claims resolution.
About the role
- Parcours de formation Promutuel Assurance pour débuter en indemnisation et devenir expert en sinistre de dommages des particuliers. Analyse des réclamations, accompagnement des assurés et obtention du permis AMF.
Responsibilities
- Start as a Claims Representative in a permanent position
- Receive and analyze claim reports
- Gather the information required to open files
- Answer questions and support insured members
- Conduct telephone follow-ups
- Validate applicable insurance coverage
- Document files in computer systems
- Collaborate with various internal and external stakeholders
- Manage multiple files and priorities simultaneously
- Complete qualifying training in personal lines property and casualty claims adjusting
- Obtain the AMF license
- Apply acquired knowledge with guidance and develop autonomy
- Progress into a Claims Adjuster position based on performance and successful completion of the program
Requirements
- Hold a college diploma (DEC) or a recognized university degree, OR hold a Secondary School Diploma (DES) and have at least 36 months of full-time professional experience
- Advanced proficiency in English, both spoken and written
- Comfortable working on the telephone
- Excellent analytical and judgment skills
- Comfortable working in a computerized, multitasking environment
- Meet the eligibility requirements for a license issued by the Autorité des marchés financiers (AMF)
Benefits
- Compensation with progressive salary scales
- Work environment that supports a healthy work-life balance
- Personal days starting in the first year
- Numerous resources to support you and your loved ones
- Group insurance for you and your family
- Telemedicine service
- Employee and Family Assistance Program
- Defined-benefit pension plan with employer contributions
- Discounts on auto and home insurance
- Employer-organized social activities
- Modern offices adapted to different work styles
- Bien au travail Level 1 certification
- Teams focused on well-being, respect, inclusion, and solidarity
- Professional development opportunities and support in achieving your career goals
- Workplace committed to responsible practices
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