External property claims adjuster investigating personal and commercial insurance claims for Beneva and L’Unique. Handling cases primarily by phone across Quebec with occasional local travel.
About the role
- Automobile Claims Adjuster helping AMA members navigate and settle insurance claims. Providing empathetic customer service from Edmonton or Calgary in a Hybrid-Light work model.
Responsibilities
- Provide excellent customer service to members
- Clearly communicate the claims process and ensure members understand how claims will be handled
- Investigate and negotiate Automobile insurance claims
- Settle Automobile insurance claims
- Report to the Claims Supervisor
- Work collaboratively with the claims team and share knowledge and expertise
Requirements
- Grade 12 diploma or equivalent
- Prior insurance adjusting experience, or insurance-related experience is required
- Clear communication skills
- Excellent telephone etiquette and professionalism
- CIP designation (or working towards) considered an asset
- Ability to work in a fast-paced environment
- Ability to handle multiple claims and prioritize competing tasks
- Organization and time management skills
- Investigation and negotiation skills
- Fair, empathetic approach and sound judgment
Benefits
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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