Medical office administrator supporting Felix’s online healthcare platform and healthcare practitioners. Managing clinical files, lab requisitions, virtual consultations, and protected health information.
About the role
- Product Administration Technician providing administrative support and technical collaboration at Desjardins. Involved in managing specialized products and member/client accounts with stakeholders.
Responsibilities
- Provide administrative support to Desjardins components and help administer specialized products and member/client accounts
- Serve as technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes
- Conduct technical studies, research and analysis
- Prepare technical notes to enhance the skills and knowledge of users and their teams
- Help practitioners follow your unit’s processes and use its business solutions, tools and systems
- Review information requests and conduct research to respond in accordance with standards and policies
- Design, produce and analyze reports on your sector’s activities
Requirements
- General college diploma in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
- Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Knowledge of Excel
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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Medical office administrator supporting Felix’s online healthcare platform, which provides on - demand healthcare treatment. Managing practitioner files, lab workflows, consultations, and clinical administration.
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