Advisor, Product Administration

Posted 4 days ago

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About the role

  • Product administration advisor supporting Desjardins products and member/client accounts. Developing solutions, analyzing data, and coordinating administrative processes in a hybrid role.

Responsibilities

  • Provide administrative support to Desjardins components
  • Help administer specialized products and member/client accounts
  • Advise and assist clients and partners
  • Develop tools, methods and processes
  • Diagnose issues, challenges and needs to determine target outcomes
  • Help develop and implement objectives, solutions, policies, programs and action plans
  • Analyze data, conduct studies, make recommendations and write reports
  • Recommend solutions for system use and product administration issues
  • Coordinate solution implementation
  • Interpret and enforce unit policies, practices and processes to comply with industry regulations and requirements
  • Interact with stakeholders working in other fields

Requirements

  • Bachelor's degree in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Strong communication skills in both French and English, both oral and written
  • Ability to interact with English-speaking partners, members and/or clients
  • Action oriented
  • Business insight
  • Customer Focus
  • Differences
  • Interpersonal Savvy
  • Nimble learning

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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