Analyst, System and Infrastructure Operations, Maintenance and Development

Posted 2 weeks ago

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About the role

  • Guidewire Business Systems Analyst advancing Desjardins’ property and casualty insurance transformation. Translating business needs into Agile solutions, requirements and functional documentation.

Responsibilities

  • Act as an intermediary between business and technology teams to gather, analyze and document business and functional needs
  • Analyze business processes and recommend solutions to improve operational efficiency and business value
  • Translate business needs into user stories, business rules, functional specifications and other implementation deliverables
  • Prepare impact analyses, process diagrams and functional documentation
  • Collaborate with developers, quality specialists, architects and business partners throughout the delivery cycle
  • Analyze, design, plan and implement Guidewire solutions
  • Define test cases and support functional validation and user acceptance activities
  • Follow up on incidents, change requests and functional issues
  • Help resolve production issues and provide user support
  • Participate in Agile ceremonies and continuously improve delivery processes, practices and methods
  • Serve as a systems specialist for the unit, clients and practitioners

Requirements

  • Bachelor's degree in business administration, IT, information systems or a related field
  • Minimum of six years of relevant experience in business analysis or functional analysis
  • Three years of experience as a business systems analyst (BSA)
  • Three years of experience with the Guidewire platform
  • Other combinations of qualifications and relevant experience may be considered
  • Property and casualty insurance experience
  • Experience collecting, analyzing and documenting business and functional requirements
  • Experience drafting user stories, functional specifications, business rules and impact analyses
  • Experience delivering projects in Agile mode
  • Experience preparing and executing functional and user acceptance tests
  • Guidewire Certified Ace certification
  • Knowledge of French is required
  • Advanced proficiency in English
  • Advanced knowledge of application integration concepts and REST/SOAP, XML and JSON technologies
  • Advanced knowledge of business processes in property and casualty insurance
  • Knowledge of Jira, Confluence, Visio and Microsoft Office Suite
  • Knowledge of underwriting, billing and claims processes in the property and casualty insurance industry

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

GuidewireSOAP

Location requirements

HybridLevisCanada

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