Guidewire Business Systems Analyst advancing Desjardins’ property and casualty insurance transformation. Translating business needs into Agile solutions, requirements and functional documentation.
Responsibilities
Act as an intermediary between business and technology teams to gather, analyze and document business and functional needs
Analyze business processes and recommend solutions to improve operational efficiency and business value
Translate business needs into user stories, business rules, functional specifications and other implementation deliverables
Prepare impact analyses, process diagrams and functional documentation
Collaborate with developers, quality specialists, architects and business partners throughout the delivery cycle
Analyze, design, plan and implement Guidewire solutions
Define test cases and support functional validation and user acceptance activities
Follow up on incidents, change requests and functional issues
Help resolve production issues and provide user support
Participate in Agile ceremonies and continuously improve delivery processes, practices and methods
Serve as a systems specialist for the unit, clients and practitioners
Requirements
Bachelor's degree in business administration, IT, information systems or a related field
Minimum of six years of relevant experience in business analysis or functional analysis
Three years of experience as a business systems analyst (BSA)
Three years of experience with the Guidewire platform
Other combinations of qualifications and relevant experience may be considered
Property and casualty insurance experience
Experience collecting, analyzing and documenting business and functional requirements
Experience drafting user stories, functional specifications, business rules and impact analyses
Experience delivering projects in Agile mode
Experience preparing and executing functional and user acceptance tests
Guidewire Certified Ace certification
Knowledge of French is required
Advanced proficiency in English
Advanced knowledge of application integration concepts and REST/SOAP, XML and JSON technologies
Advanced knowledge of business processes in property and casualty insurance
Knowledge of Jira, Confluence, Visio and Microsoft Office Suite
Knowledge of underwriting, billing and claims processes in the property and casualty insurance industry
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Traffic signal and roadway lighting manager leading Ontario transportation design, operations, and engineering deliverables. Managing projects, technical teams, utility coordination, and regulatory compliance for Arcadis.
ABM platform operations specialist maintaining Demandbase, Marketo, and LinkedIn campaign systems for TP, a global digital business services provider. Ensuring platform integrity, documentation, QA, and reporting accuracy.
Program Manager leading clinical site resourcing and workforce planning at ICON Strategic Solutions. Managing cross - functional programs, budgets, timelines, risks, and stakeholder communications.
National client operations leader scaling service delivery, retention, and growth for People Corporation’s benefits, retirement, wellness, and HR solutions. Leading geographically dispersed teams across Canada.
Senior Manager improving Build Operations for Zapier’s automation platform. Establishing operating rhythms, visibility, dependency routing, and AI - enabled workflows across engineering, product, and go - to - market teams.
IT Operations Administrator maintaining Manitoba Public Insurance’s enterprise print and computing environments in Winnipeg. Managing printing, batch operations, hardware, inventories, documentation, and change processes.
Administrative operations agent at Desjardins, supporting data processes, controls, reporting, and users. Hybrid role based in Lévis with French and English requirements.
Accounts Receivable Administrator posting payments and investigating adjustments for DLL’s leasing and financing operations. Maintaining contract accuracy, controls, KPIs and payment records.
Commercial Operations Specialist developing labor rates, productivity models, and cost tools for Bird’s Canadian construction projects. Supporting estimating, forecasting, and project performance decisions.
Direction des opérations chez PEAK, chef de file canadien du conseil financier indépendant. Supervision des équipes, performance opérationnelle, conformité et transformation.