Business management leader overseeing strategy, risk, governance, and team operations. Supporting TD’s integrated banking services across Canada, the United States, and global markets.
About the role
- Assistant Manager leading Desjardins financial product sales and member services in Granby. Managing teams, business plans, client relationships, talent development, and service profitability.
Responsibilities
- Lead the department and manage a team dedicated to selling financial products and services
- Build and maintain long-term business relationships with members and clients
- Draw up and monitor a business plan addressing priorities, challenges and objectives
- Ensure sector performance and sound and prudent risk management in accordance with standards
- Follow up on results and manage employees’ and the department’s performance
- Oversee employees’ skills development and ensure high-quality service
- Coach team members and provide advisory services and specific recommendations
- Support the immediate supervisor by helping develop business strategies aligned with Desjardins’s strategic priorities and unit challenges
- Ensure quality of services and business relationships and manage the member/client experience
- Implement and monitor the action plan to achieve target results
- Establish management and communication practices that promote talent acquisition and management, team synergy and change management
- Lead, coach and motivate the team to develop skills, boost engagement and empower employees
- Implement and develop a competitive, profitable service offer incorporating partnerships with other components
- Ensure efficiency and continuous improvement of processes and boost profitability
- Promote the Desjardins brand and strengthen the organization’s roots in the community
- Uphold Desjardins’s cooperative values
Requirements
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Available to work one evening per week
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
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