Business Development Specialist supporting Desjardins Group Retirement Services partners, clients, and business development managers. Coordinating complex initiatives, resolving requests, and driving growth across Canada.
Responsibilities
Provide strategic support to Business Development Managers by assisting with projects, requests, and initiatives involving strategic partners and prospective clients
Identify opportunities and innovative solutions informed by industry trends and best practices
Represent Desjardins and Group Retirement Services in client meetings, trade shows, and industry events
Build, maintain, and strengthen relationships with clients, partners, intermediaries, internal distribution channels, and Business Development Managers
Respond proactively to partner and prospective client needs, especially complex requirements and significant growth opportunities
Collaborate with internal partners and cross-functional teams to manage requests, lead initiatives, resolve issues, escalate concerns, and recommend improvements
Serve as the voice of clients and partners within Desjardins in business discussions, strategic initiatives, and internal projects
Maintain and share expertise in Group Retirement Services, products, services, market developments, and industry trends
Participate in team meetings, foster collaboration across GRS and Group Benefits, and provide peer review of communications and presentations
Coordinate efforts across teams, track progress, and support operational efficiency
Requirements
Bachelor's degree in a related field
A minimum of five years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Proven experience building and maintaining strong relationships with internal stakeholders, clients, and external partners
Experience in Group Retirement Savings
Experience with project management or account management
Experience resolving complex issues and escalations through effective problem-solving, sound judgment, and timely decision-making
Experience independently managing competing priorities, coordinating team activities, and meeting deliverables and deadlines
Experience working in fast-paced environments with minimal supervision, demonstrating initiative, accountability, and focus on results
Completion of any of the following: Certified Employee Benefit Specialist (CEBS), Canadian Securities (CSC), Chartered Financial Analyst (CFA), or Actuarial designation
Intermediate knowledge of the pension industry, including pension products and legislation
Advanced knowledge of MS Office (Word, Excel, Outlook)
Intermediate knowledge of sales process, business development and/or client experience
Available for limited travel, mostly within Canada and between offices
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