About the role

Business Development Specialist supporting Desjardins Group Retirement Services growth through strategic partner and client relationships. Coordinating initiatives, resolving complex requests, and representing GRS at industry events.

Responsibilities

Provide strategic support to Business Development Managers by assisting with projects, requests, and initiatives involving strategic partners and prospective clients
Identify opportunities and innovative solutions informed by industry trends and best practices
Represent Desjardins and Group Retirement Services in client meetings, trade shows, and industry events
Build, maintain, and strengthen relationships with clients, partners, intermediaries, internal distribution channels, and Business Development Managers
Respond proactively to partner and prospective client needs, particularly complex requirements with significant growth potential
Collaborate with internal partners and cross-functional teams to manage requests, lead initiatives, resolve issues, escalate concerns, and recommend improvements
Serve as the voice of clients and partners within Desjardins in business discussions, strategic initiatives, and internal projects
Maintain and share expertise in Group Retirement Services, products, services, market developments, and industry trends
Participate in team meetings, foster collaboration across GRS and Group Benefits, and provide peer review of communications and presentations
Coordinate efforts across teams and track progress to ensure operational efficiency

Bachelor's degree in a related field
A minimum of five years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Proven experience building and maintaining strong relationships with internal stakeholders, clients, and external partners
Experience in Group Retirement Savings
Experience with project management or account management
Experience resolving complex issues and escalations through effective problem-solving, sound judgment, and timely decision-making
Experience independently managing competing priorities, coordinating team activities, and ensuring deliverables and deadlines are consistently met
Experience working in fast-paced environments with minimal supervision, demonstrating initiative, accountability, and a strong focus on achieving results
Completion of any of the following: Certified Employee Benefit Specialist (CEBS), Canadian Securities (CSC), Chartered Financial Analyst (CFA), or Actuarial designation
Intermediate knowledge of pension industry including pension products and legislation
Advanced knowledge of MS Office (Word, Excel, Outlook)
Intermediate knowledge of sales process, business development and/or client experience
Available for limited travel, mostly within Canada and between offices
Action oriented, Complexity, Customer Focus, Differences, Nimble learning, Resourcefulness, Strategic mindset

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment