Virtual Territory Manager engaging Canadian healthcare professionals by phone and video. Delivering pharmaceutical brand messaging, managing territories and exceeding client KPIs remotely.
About the role
- Client Relationship Manager supporting SME clients with group retirement savings solutions at Desjardins Insurance. Advising clients and partners while improving service quality and outcomes.
Responsibilities
- Develop and maintain business relationships with Desjardins Insurance clients in the SME segment
- Analyze client needs and develop and implement personalized solutions
- Advise and assist current and potential members and clients, as well as various collaborators
- Advise and support partners, collaborators and clients on the best solutions and strategies
- Determine target outcomes
- Ensure client satisfaction and a high level of service quality
- Follow up and implement improvements as needed
- Stay on top of the latest trends, opportunities and best practices in the field
Requirements
- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- A representative’s certificate for group annuity plans issued by the Autorité des marchés financiers (AMF) in Quebec, or be in the process of obtaining one
- Advanced proficiency of French, both oral and written
- Advanced proficiency of English, both oral and written
- Action oriented
- Business insight
- Complexity
- Customer Focus
- Differences
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Recruitment process accommodations available upon request
Job title
Job type
Experience level
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Not specified
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