Financial Services Agent, Client Services

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About the role

  • Hybrid financial services agent supporting Desjardins clients and advisors. Handling service requests and promoting investment, financing, protection, and self-service solutions.

Responsibilities

  • Support advisors in service delivery and maintenance of business relationships
  • Offer simple and fast solutions for investments, financing, and protection aligned with established strategies
  • Handle requests from members and clients by taking necessary steps and conducting required research
  • Help with agenda and email management
  • Support members and clients with selection and optimal use of tools and alternate channels to promote self-service and automation
  • Identify business opportunities and participate in sales development through various initiatives

Requirements

  • Attestation of Collegial Studies
  • A minimum of three years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Mutual fund representative certificate – Autorité des marchés financiers
  • Knowledge of French is required

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridMontrealCanada

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