Bilingual Service Solutions Unit Representative responsible for timely resolution of client account issues in financial services. Ensuring superior service to clients in their preferred language of choice.
FC
Fidelity Canada
Currently Hiring
About the company
At Fidelity Canada, we’ve been committed to helping Canadian investors build better financial futures for over 35 years.
We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly striving to find new and better ways to help our clients.
Fidelity Canada is part of a broader group of companies, collectively known as “Fidelity Investments”, one of the world’s largest providers of financial services.
We employ over 1,600 full-time employees in offices across the country, headquartered in Toronto with regional offices in Montreal, Calgary, and Vancouver.
Fidelity Canada is made up of two entities: Fidelity Investments Canada ULC (FIC) and Fidelity Clearing Canada ULC (FCC).
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6 jobs found
Bilingual Customer Service Excellence Representative at Fidelity handling account issues and providing customer support in French and English. Engaging in training and support across various service units while maintaining service quality.
Bilingual Advisor Service Centre Representative assisting Canadian clients via phone and email. Provide exceptional customer service in both French and English with a flexible hybrid schedule.
Bilingual Service Excellence Representative processing client accounts and ensuring compliance with industry regulations at Fidelity. Involves strong communication in both French and English.
Product Owner managing wealth platform enhancements at Fidelity. Leading cross - functional teams for client onboarding, fund transfers, and trading functionalities in a hybrid role.
Business Systems Analyst analyzing API integration requirements for firm initiatives at Fidelity. Collaborating with teams to ensure compliance and improve processes in the financial services industry.