Member Client Services Agent, Securities Service Signature

Posted 2 weeks ago

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About the role

  • Hybrid securities service agent supporting Desjardins members and clients with investment products, accounts, and service requests. Providing administrative, sales, and business-development support to investment advisors.

Responsibilities

  • Serve, prospect for, solicit, and develop and maintain business relationships with members and clients
  • Sell securities products and services through various distribution channels based on member/client needs and current strategies and practices
  • Provide administrative, customer service and business development support to investment advisors and the team
  • Respond to client information requests regarding accounts and the firm’s products and services; conduct research and follow up as needed
  • Help members/clients choose and use tools and channels based on their desired independence and automation
  • Take phone calls, handle information requests, and forward them to the right person
  • Help identify the team’s operational risks and opportunities for improvement

Requirements

  • Attestation of Collegial Studies
  • A minimum of three years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridTrois RivieresCanada

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