Product administration advisor supporting Desjardins products and member accounts. Analyzing issues, recommending solutions, and coordinating initiatives in a hybrid Montréal role.
Responsibilities
Provide administrative support to Desjardins components
Help administer specialized products and member/client accounts
Advise and assist clients and partners as part of intervention and development initiatives
Recommend solutions to improve or optimize standards, policies and programs
Prepare recommendations, solutions and action plans based on organizational objectives and priorities
Diagnose issues, challenges and needs to determine target outcomes
Develop and help implement objectives, solutions and action plans
Analyze data, conduct studies, make recommendations and write reports
Carry out projects and initiatives related to the line of work
Advise and assist practitioners and organizational units
Coordinate frequently with stakeholders in other fields
Help solve complex problems using analytical skills and extensive line-of-business knowledge
Requirements
Bachelor's degree in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English (Level 5) due to the nature of the duties, work tools, or interactions with English-speaking partners, members and/or clients
Action oriented
Business insight
Customer Focus
Differences
Interpersonal Savvy
Nimble learning
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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