Medical office administrator supporting Felix’s online healthcare platform and healthcare practitioners. Managing clinical files, lab requisitions, virtual consultations, and protected health information.
About the role
- Desjardins product administration advisor supporting specialized products and member/client accounts. Diagnosing issues, analyzing data, and coordinating administrative solutions.
Responsibilities
- Diagnose issues, challenges and needs to determine target outcomes
- Help develop and implement objectives, solutions, policies, programs and action plans
- Analyze data, conduct studies, make recommendations and write reports
- Recommend solutions to address system use and product administration issues; take action as needed and coordinate solution implementation
- Interpret and enforce unit policies, practices and processes to comply with industry regulations and requirements
- Provide administrative support to Desjardins components and help administer specialized products and member/client accounts
- Advise and assist clients and partners
- Develop tools, methods and processes
- Interact with stakeholders working in other fields
Requirements
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Intermediate advanced proficiency of English
- Available to work from 7:30 a.m. to 3:30 p.m.
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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Medical office administrator supporting Felix’s online healthcare platform, which provides on - demand healthcare treatment. Managing practitioner files, lab workflows, consultations, and clinical administration.
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