Product Administration Technician

Posted 4 days ago

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About the role

  • Product administration technician supporting Desjardins products, member accounts, processes, and operational issues. Researching data, preparing technical documentation, and improving business procedures.

Responsibilities

  • Provide technical support for projects and operational issues
  • Conduct technical studies, research and analysis
  • Serve as resource person for the submission of solutions and action plans
  • Prepare technical notes to enhance the skills and knowledge of users and their teams
  • Help practitioners follow unit processes and use business solutions, tools and systems
  • Review information requests and conduct research to respond in accordance with standards and policies
  • Design, produce and analyze reports on sector activities
  • Provide administrative support to Desjardins components
  • Help administer specialized products and member/client accounts
  • Research and analyze processes, information management and data processing
  • Solve technical problems and help develop and improve methods and procedures

Requirements

  • College diploma in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Action oriented
  • Customer Focus
  • Decision quality
  • Differences
  • Nimble learning
  • Situational adaptability

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridMontrealCanada

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