Signature Service Manager leading Desjardins wealth management operations and client growth. Managing specialists, business development, risk, compliance and high-net-worth client relationships.
Responsibilities
Manage the Signature Service office strategically and operationally
Build and maintain long-term business relationships with mass-affluent and high-net-worth Desjardins Securities members and clients
Serve as an ambassador with the community, business community and partners
Manage the wealth management strategic hub, member/client satisfaction and member/client experience
Ensure members and clients are offered appropriate specialized products and services
Lead implementation and execution of a business development plan for specialized wealth management products and services
Direct members and clients to the appropriate specialized wealth management offering
Develop the office's full market potential in line with Desjardins Group strategic directions
Manage people and performance, including performance, risk management and compliance
Manage a multidisciplinary team of specialists
Oversee employee skills development and serve as a resource person and coach
Ensure business development in the territory and contribute to regional and group-wide development
Ensure growth, performance and productivity and help maintain Desjardins Group’s financial soundness
Direct, guide and motivate employees and foster development and engagement
Lead change and ensure team agility
Promote the Desjardins brand and strengthen the DSS office's market roots
Promote Desjardins Group cooperative values
Requirements
Bachelor's degree in a related field
A minimum of ten years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Business insight
Customer Focus
Develops talent
Differences
Drive results
Engagement
Nimble learning
Teams
Vision and purpose
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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