Signature Service Manager

Posted 15 hours ago

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About the role

  • Signature Service Manager leading Desjardins wealth management operations and client growth. Managing specialists, business development, risk, compliance and high-net-worth client relationships.

Responsibilities

  • Manage the Signature Service office strategically and operationally
  • Build and maintain long-term business relationships with mass-affluent and high-net-worth Desjardins Securities members and clients
  • Serve as an ambassador with the community, business community and partners
  • Manage the wealth management strategic hub, member/client satisfaction and member/client experience
  • Ensure members and clients are offered appropriate specialized products and services
  • Lead implementation and execution of a business development plan for specialized wealth management products and services
  • Direct members and clients to the appropriate specialized wealth management offering
  • Develop the office's full market potential in line with Desjardins Group strategic directions
  • Manage people and performance, including performance, risk management and compliance
  • Manage a multidisciplinary team of specialists
  • Oversee employee skills development and serve as a resource person and coach
  • Ensure business development in the territory and contribute to regional and group-wide development
  • Ensure growth, performance and productivity and help maintain Desjardins Group’s financial soundness
  • Direct, guide and motivate employees and foster development and engagement
  • Lead change and ensure team agility
  • Promote the Desjardins brand and strengthen the DSS office's market roots
  • Promote Desjardins Group cooperative values

Requirements

  • Bachelor's degree in a related field
  • A minimum of ten years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Action oriented
  • Business insight
  • Customer Focus
  • Develops talent
  • Differences
  • Drive results
  • Engagement
  • Nimble learning
  • Teams
  • Vision and purpose

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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