Advisory Agent, Member and Client Experience

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About the role

  • Member and client advisor helping Desjardins members with banking transactions, digital tools, and fraud-related issues. Promoting financial products while supporting business development and client relationships.

Responsibilities

  • Enhance the experience of members and clients by advising them on banking transactions
  • Promote Desjardins products and services
  • Act as an ambassador for digital solutions and help members use technological tools securely
  • Support members and clients by explaining technological tools and applications that enable self-service transactions and operations
  • Contribute to business development and maintain business relationships through service delivery and activities
  • Assist members and clients who have encountered fraud or irregularities
  • Refer fraud or irregularity cases to appropriate partners

Requirements

  • Knowledge of French is required
  • Interest in working in the financial services industry
  • No specific academic background required; tailored training is provided based on skills, ambitions, and level of education

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Tailored training designed to help you build a career

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

OnsiteSaint HyacintheCanada

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