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About the role
- Market Development Manager leading Desjardins financial-services teams, business planning, and member relationships. Driving service quality, profitability, talent development, and cooperative growth.
Responsibilities
- Lead the department and strategically and operationally manage a team dedicated to selling financial products and services
- Build and maintain long-term business relationships with members and clients
- Develop and monitor a business plan addressing priorities, challenges and objectives
- Ensure sector performance and sound, prudent risk management
- Follow up on results and manage employee and department performance
- Oversee employee skills development and ensure high-quality service
- Coach team members and provide advisory services and recommendations
- Support the immediate supervisor in developing business strategies aligned with Desjardins’s strategic priorities
- Ensure service quality, business relationships, and the member/client experience
- Implement and monitor action plans to achieve target results
- Establish management and communication practices supporting talent acquisition, talent management, team synergy, and change management
- Lead, coach, and motivate the team to develop skills, increase engagement, and empower employees
- Implement and develop a competitive, profitable service offering with partnerships across the organization
- Ensure process efficiency and continuous improvement and increase profitability
- Promote the Desjardins brand and strengthen community presence
- Uphold Desjardins’s cooperative values
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Customer Focus
- Decision quality
- Develops talent
- Differences
- Drive results
- Engagement
- Nimble learning
- Teams
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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