Head of Operations scaling Devoted Studios, a globally remote game development company. Leading Team Success, IT, Recruitment, compliance, cross-functional execution, and AI-powered operational systems.
Responsibilities
Own delivery of the CEO’s cross-departmental initiatives end to end, including ownership, timelines, success criteria, and on-time delivery
Drive multi-department operational initiatives involving international expansion and compliance, insurance and benefits programs, IT and infrastructure, office setup, policy design, and AI adoption
Partner with Production, Finance, Legal, BD, Team Success, IT, and Recruitment leadership to align priorities and deliver shared commitments
Maintain proactive reporting on operational initiatives, including status, decisions, and milestones
Directly manage Team Success, IT, and Recruitment, setting direction, developing team leads, and driving performance and culture
Set and manage operational KPIs, staffing, organizational structure, and cross-company integration for each function
Support Team Success with culture, engagement, team lifecycle processes, and performance frameworks
Support IT with infrastructure, cybersecurity, hardware and software provisioning, and scalable support
Support Recruitment with company-wide hiring plans, candidate experience, and hiring speed
Own operational governance and international compliance across geographies, including employment structures, contractor frameworks, tax, and legal alignment
Build dashboards, reporting cadences, quarterly business reviews, operational rhythms, systems, standards, and scalable infrastructure
Champion AI integration across hiring, IT support, compliance automation, reporting, and knowledge management
Evaluate AI capabilities, partner with technical leadership on adoption programs, and model AI-forward operating habits
Requirements
8–15 years of operational leadership at a services, co-development, or growth-stage technology company
Track record of driving major cross-functional programs to completion in fast-moving environments
Experience running Team Success (HR), IT, and Recruitment functions, or a subset, with people-management accountability
Strong alignment experience across Legal, Finance, HR, IT, and Production
International operations experience covering employment structures, contractor compliance, and multi-country frameworks
Active use of AI tools in operational work and track record of introducing them to teams
Strong operational reporting habits and clear executive communication
Ability to thrive in a fast-paced, high-growth services business
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