Marketing operations manager building campaign tracking, automation, dashboards, and data governance for Ashby’s enterprise recruiting software. Partnering with Revenue Operations to scale pipeline generation and measure marketing efficiency.
About the role
- Head of Operations scaling Devoted Studios, a globally remote game development company. Leading Team Success, IT, Recruitment, compliance, cross-functional execution, and AI-powered operational systems.
Responsibilities
- Own delivery of the CEO’s cross-departmental initiatives end to end, including ownership, timelines, success criteria, and on-time delivery
- Drive multi-department operational initiatives involving international expansion and compliance, insurance and benefits programs, IT and infrastructure, office setup, policy design, and AI adoption
- Partner with Production, Finance, Legal, BD, Team Success, IT, and Recruitment leadership to align priorities and deliver shared commitments
- Maintain proactive reporting on operational initiatives, including status, decisions, and milestones
- Directly manage Team Success, IT, and Recruitment, setting direction, developing team leads, and driving performance and culture
- Set and manage operational KPIs, staffing, organizational structure, and cross-company integration for each function
- Support Team Success with culture, engagement, team lifecycle processes, and performance frameworks
- Support IT with infrastructure, cybersecurity, hardware and software provisioning, and scalable support
- Support Recruitment with company-wide hiring plans, candidate experience, and hiring speed
- Own operational governance and international compliance across geographies, including employment structures, contractor frameworks, tax, and legal alignment
- Build dashboards, reporting cadences, quarterly business reviews, operational rhythms, systems, standards, and scalable infrastructure
- Champion AI integration across hiring, IT support, compliance automation, reporting, and knowledge management
- Evaluate AI capabilities, partner with technical leadership on adoption programs, and model AI-forward operating habits
Requirements
- 8–15 years of operational leadership at a services, co-development, or growth-stage technology company
- Track record of driving major cross-functional programs to completion in fast-moving environments
- Experience running Team Success (HR), IT, and Recruitment functions, or a subset, with people-management accountability
- Strong alignment experience across Legal, Finance, HR, IT, and Production
- International operations experience covering employment structures, contractor compliance, and multi-country frameworks
- Active use of AI tools in operational work and track record of introducing them to teams
- Strong operational reporting habits and clear executive communication
- Ability to thrive in a fast-paced, high-growth services business
Benefits
- Full-time salaried role
- Competitive industry benefits in Canada
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
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