Senior Project Manager leading Sage X3 ERP implementations for NexTec Group. Managing project schedules, budgets, scopes, teams, and customer engagements.
About the role
- Project Operations Field Implementation Manager overseeing AV projects in Canada. Responsible for onsite team guidance and quality assurance during implementation phases.
Responsibilities
- Act as Site Superintendent on high profile projects, acting as a single point of contact for onsite teams (Field Engineers, Technicians, Subcontractors, etc.); passing and filtering information to the Project Manager
- Assist in addressing performance of onsite resources and associates
- Training – Termination, mechanical, client interface and other aspects of Diversified installation standards
- First point of escalation for Field Issues with the client
- Empowered to defuse and resolve onsite client issues
- Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans
- Provide onsite support for integration issues
- Assist in development and deployment for Installation processes and standards
- Recommends training for future growth and development of team to ensure best in class
- Provide a consistent level of technical performance as well as flexibility in work schedule
- Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines
- Provides daily feedback to Project Manager
- Assist in developing growth plans for both process and operations staff to help ensure long term success
- Helps develop and ensures compliance in Quality Assurance program
- Field implementation and tracking of departmental goals and objectives
- Responsible for site activities related to Safety, Quality Control and QA
- Coordinates activities for service to ensure all systems requiring support are successfully included
- Final verification of preparedness for site activities
- Support fleet and/or delivery of tools and materials for field
- Maintain and track tooling/ test gear
- Site Surveys for projects and sales support
- Verification for commissioning readiness
- Review daily field reports for content and format
Requirements
- 3+ years’ experience as a senior or lead technician, or experience as a site superintendent with another company
- Familiarity with a wide range of audio, video and networking equipment
- High level of experience in construction environments
- Knowledgeable of low voltage electrical concepts
- Possess advanced AV installation skills
- Preferred candidates hold CTS or CTSI certifications.
Benefits
- Frequent travel by car and occasional airplane trips are required
- Employee must possess a valid Ontario driver’s license
- Employees will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate
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