IT Operations Administrator maintaining Manitoba Public Insurance’s enterprise print and computing environments in Winnipeg. Managing printing, batch operations, hardware, inventories, documentation, and change processes.
About the role
- Accounts Receivable Administrator posting payments and investigating adjustments for DLL’s leasing and financing operations. Maintaining contract accuracy, controls, KPIs and payment records.
Responsibilities
- Collaborate with approximately six colleagues on retail and wholesale payment postings and investigations
- Manage Lockbox/Cheque payments as assigned
- Code and investigate incoming Lockbox payments
- Apply received payments to proper contracts daily
- Apply unidentified payments to Unapplied Suspense
- Manage EFT/Wire payments as assigned
- Code and investigate incoming EFT/Wire payments
- Manage Pre-authorized Payments (PAPP/ACH)
- Post returned payments to contracts as they occur
- Maintain proper records and follow policies, procedures and internal controls
- Ensure cash adjustments, transfers, one-offs and contras are properly authorized and accurate
- Manage internal requests for payment transfers and fee adjustments
- Maintain consultative relationships with internal customers regarding system requirements and processes
- Achieve daily, weekly and monthly KPIs and SLAs
- Review and update procedures, training manuals and reports
- Perform additional administration responsibilities and special projects as assigned
- Assist with documents to be imaged for business viewing
- Provide backup to others as assigned by the manager
- Maintain accurate and timely data updates in DLL’s back-end system
Requirements
- Post-Secondary education a requirement
- Strong attention to detail and excellent keying data entry skills
- Finance or Operations function experience; leasing or financing industry experience considered an asset
- Ability to manage multiple priorities within tight timeframes while maintaining attention to detail and meeting deadlines
- Must be self-directed, decisive and goal oriented
- Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction
- Ability to embrace and champion change
- Capable of improving processes and driving growth capacity
- Excellent problem-solving skills and logical thinking
- Excellent verbal and written communication skills and effective interpersonal skills
- Able to work independently
- Excellent planning and organizational skills
- Solid team player able to work in a demanding, fast-paced environment
- Proficient in MS Word, Excel and Outlook
- Ability to work from home and in office (hybrid position)
- Successful completion of a background check
Benefits
- Two working days per year volunteering for a local charity
- Bonus plan
- Remote working from home opportunities
- Flexible hours
- Career development opportunities: online learning, member development programs, Tuition reimbursement program
- Outstanding Medical, Dental, Vision and Paramedical benefit programs
- Employer paid defined contribution pension plan
- Industry leading Vacation package
- Subsidized Gym membership programs
- Employee Referral program
- Open concept modern working environment
- Healthcare benefits
- Sick leave
- Parental leave
- Possible discretionary bonuses
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