Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce.
With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility.
The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide.
Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation.

Absorb Software

Browse and apply for open jobs at Absorb Software.

devops-engineer

Absorb Software is an AI-powered learning management system (LMS) provider that delivers a cloud-based platform for enterprise training, onboarding, compliance, upskilling, customer education, and partner enablement. Its SaaS platform includes course authoring, a large content library, reporting and analytics, integrations with HCM/CRM systems, e-commerce for selling courses, and AI agents to personalize learning and streamline administration. Absorb targets HR, L&D, compliance, customer success, and partner teams at organizations of all sizes, emphasizing scalability, security, and measurable ROI.

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation.

• Own and operate the production environment, maintaining a holistic view of system health, availability, and performance
• Design, build, and maintain infrastructure and platform systems using automation-first principles
• Proactively create monitors and observability strategies (e.g., Sumo Logic, New Relic, Prometheus) to prevent issues before they occur
• Apply AI tools (Claude, Cursor) to enhance infrastructure operations, including debugging, monitoring, and performance optimization at the system level
• Measure, analyze, and optimize system performance to continuously improve uptime and user experience
• Provide operational support for large, distributed systems, including participation in on-call and incident response
• Diagnose and resolve complex production issues, and mentor others in debugging and troubleshooting approaches
• Partner with engineering teams to improve reliability through testing, release processes, and system design
• Contribute to and influence system architecture, ensuring scalability, resilience, and long-term maintainability
• Participate in capacity planning, platform management, and infrastructure roadmap discussions
• Drive automation and continuous improvement across infrastructure and deployment workflows
• Balance speed and reliability through clear service level objectives (SLOs)

Senior DevOps Engineer

Senior DevOps Engineer at Absorb optimizing cloud-based Learning Management System and guiding operational strategies. Partnering with teams to enhance system reliability and performance for user experience.

solutions-engineer

• Attend and perform Technical On-line Demonstrations for potential clients.
• Create and customize trial portals to help demonstrate the importance and use of the LMS.
• Build out use cases for prospects and solve any integration questions that they would have.
• Troubleshoot any issues that a prospect encounters in the LMS.
• Respond to technical questionnaires and/or functionality questionnaires.
• Assist the proposals team in responding to RFIs by answering any use case or technical questions a prospect might have.
• Attend on-site demos with Account and Sales Executives.

Presales Solutions Engineer

Solutions Engineer at Absorb Software, blending technical skills with client-facing expertise in LMS. Engaging prospects and delivering tailored solutions for organizational learning needs.

support-engineer

• Resolving the issues through phone, chat, and email communication channels in a fast paced environment.
• Provide excellent client support by engaging clients, providing clear internal and client-facing communications, conducting investigations, and aiding in quick resolution.
• Troubleshoot and perform in-depth investigations to work towards determining the root cause of client/feature issues, next steps, and deliver solutions based on client needs and concerns.
• Manage customer expectations regarding estimated response times for issue resolution.
• Extensively research and document customer technical issues.
• Successfully act as the advocate and voice for the client while simultaneously acting as the voice of the company to ensure that all communications and interactions are delivered clearly and professionally as issue statuses change and resolutions are confirmed.

Technical Support Specialist

Technical Support Specialist providing high-quality assistance for Absorb's clients via phone, chat, and email. Troubleshooting technical issues and ensuring client success with the Absorb platform.

artificial-intelligence

• Identify high-impact opportunities to apply AI across marketing and build production-ready solutions (not concepts or decks)
• Own end-to-end delivery: ideation, prototyping, validation, and deployment
• Develop and maintain AI-driven workflows (e.g., content generation, lead scoring, competitive intel, reporting)
• Evaluate emerging AI tools and lead build vs. buy decisions
• Establish scalable frameworks, documentation, and adoption best practices
• Act as the internal expert on applied AI, influencing strategy and upskilling teams
• Own and evolve the marketing data stack (warehouse + integrations across CRM, automation, ads, and web analytics)
• Build automated reporting that delivers actionable insights to stakeholders
• Lead deep-dive analyses on pipeline, channel performance, attribution, lead quality, and ROI
• Improve data quality, measurement frameworks, and reporting coverage
• Manage data orchestration (APIs, workflows, automation pipelines)
• Lead and develop a high-performing team of two analysts
• Transition key work from external consultants to in-house capability
• Partner closely with Marketing leadership to drive strategic initiatives
• Deliver clear insights, recommendations, and materials to support executive decision-making

Senior Manager, Marketing AI – Analytics

Senior Manager, Marketing AI & Analytics for Absorb Software, leading AI-driven marketing initiatives. In charge of team leadership and evolving marketing data stack to optimize operations.

Presales Support Engineer

Presales Support Engineer creating demos and helping clients with their LMS needs. Collaborating with Sales Executives to ensure exceptional client journeys in a remote-first environment.

project-manager

• Own the software implementation process (average duration of 8 weeks) for new clients, end-to-end via phone, by email, and/or virtual meetings.
• Gather and document requirements, confirm project scope, and work with clients to develop achievable timelines and program goals.
• Act as a client partner and liaison for cross-departmental collaboration and resource management.
• Support and implement additional products and integrations such as RESTful API, CRM/HRM integrations, etc.
• Provide in-depth training on our LMS (Learning Management System), including best practices and workflows customized to each client’s needs.
• Manage a portfolio of projects, maintaining a high level of quality while coordinating multiple projects at once.

Implementation Project Manager

Implementation Project Manager overseeing software implementation for clients at Absorb. Guiding clients through a collaborative onboarding process for Absorb's Learning Management System.

product-manager

• Own and evangelize the segment strategy: Build a deep understanding of the customer education market, customer needs, and where we can create meaningful differentiation.
• Uncover and size opportunities: Use data, research, and customer insight to identify where to play and how to win.
• Validate early ideas: Partner closely with design and engineering to prototype, test, and refine new concepts - fast.
• Build alignment and conviction: Create clear, data-backed business cases that bring senior leaders and teams along.
• Guide teams toward impact: Stay involved as ideas move into execution - clarifying outcomes, connecting dots, and ensuring what we build delivers on the intent. Represent and communicate progress towards key goals and metrics.
• Lead through influence: Provide dotted-line leadership to PMs across the segment - offering strategic guidance, coaching, and input into their performance to ensure alignment and impact.
• Bring an AI lens: Explore how new technologies can help customers learn more effectively and scale education across enterprises.
• Partner and Educate: Act as a thought leader and advocate for customer education within the organization.

Principal Product Manager

Principal Product Manager defining strategy and opportunities for enterprise customer education at Absorb. Driving analytics and partner collaboration to shape the customer education market.

Absorb Software

About the company

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7 jobs found

Senior DevOps Engineer

Absorb Software

Presales Solutions Engineer

Absorb Software

Technical Support Specialist

Absorb Software

Senior Manager, Marketing AI – Analytics

Absorb Software

Presales Support Engineer

Absorb Software

Implementation Project Manager

Absorb Software

Principal Product Manager

Absorb Software