Member experience coordinator planning employee events, wellness programs, and community initiatives at DLL, a global asset finance company. Managing vendors, budgets, communications, and event outcomes.
Responsibilities
Lead end-to-end planning and execution of internal events, including community activities and member celebrations
Coordinate event logistics including materials, venue, catering, A/V, transportation, accommodations, and vendor relationships
Develop timelines, budgets, run-of-show documents, and post-event evaluations
Optimize coordination through a centralized calendar using Asana or similar project management tools
Monitor ROI and feedback, capturing stories and data to demonstrate impact and inform future strategy
Act as a channel for member feedback and incorporate suggestions to enhance member experience
Promote events through weekly email communications, Team channels, and a dedicated portal
Organize employee recognition, wellness programs, and engagement experiences
Design inclusive event experiences reflecting DLL values and fostering community connection
Build relationships with speakers, vendors, internal teams, and stakeholders
Maintain event playbooks, guidelines, internal webpages, digital assets, financial documentation, and forms
Support office operations, deliveries, storage organization, and ad hoc logistical needs
Perform administration tasks and prepare and present reports
Own and maintain the comprehensive event calendar
Track expenses, ensure budget alignment, prepare outcome reports, and uphold health, safety, and accessibility standards
Partner with Facilities to ensure policy compliance, calendar approvals, space reservations, and logistical requirements
Requirements
Post secondary education required
Minimum 2 years’ experience in successful event management, communications, public relations, fundraising and/or project coordination in a virtual and in-person environment
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
Flexibility to work evenings/weekends as needed
Strong analytical skills to interpret event data and generate actionable insights
Experience managing budgets and vendor relationships
Knowledge of accessibility and inclusion best practices
Excellent oral and written communication skills for effective business correspondence and collaboration
Creative mindset focused on enhancing customer experience
Ability to work independently and in a team environment in a hybrid environment (minimum 2 days/week in-office), and be present at onsite events (access to vehicle required)
Flexibility to shift priorities and complete tasks within set deadlines
Alignment with DLL’s values and commitment to the mission/purpose of the organization
Proven ability to manage sensitive information with discretion
Strong organizational skills and attention to detail
Self-starter with a proactive, solution-oriented approach
Successful completion of a background check
Benefits
Two working days per year volunteering for a local charity
Remote working from home opportunities
Flexible hours
Career development opportunities: online learning, member development programs, Tuition reimbursement program.
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