Associate Account Manager driving acquisition, retention, and revenue for Cars Commerce, a provider of automotive marketplaces and digital retail technology. Managing dealer relationships and digital sales solutions.
About the role
- Senior Account Executive selling Docker’s developer tools to mid-enterprise customers. Driving prospecting, account expansion, renewals, upsells, and net-new sales across Canada.
Responsibilities
- Meet with prospects to generate interest in purchasing commercial Docker products
- Meet with customers to identify opportunities to expand their partnership with Docker through additional products and services
- Achieve monthly and quarterly sales targets for sourced qualified opportunities and closed business
- Accurately forecast business monthly and quarterly
- Spearhead Docker growth and adoption within the existing user base
- Engage clients whose usage patterns indicate propensity to acquire Docker’s commercial offering
- Respond to and qualify incoming inquiries about Docker products
- Add value at every customer touchpoint and create strong first impressions
- Partner with cross-functional teams to share customer feedback, inform the product roadmap, and drive marketing campaigns
- Participate in team development and mentoring
- Perform prospecting, lead qualification, discovery meetings, account management and introductions, Salesforce hygiene, and pipeline management
- Develop territory-specific prospecting strategies with the manager and BDR
- Manage target-account lists, identify decision-makers, and conduct outreach via cold calls, email, chat, and social media
- Maintain in-depth knowledge of Docker products and deliver effective pitches
- Adhere to team KPI metrics and prospecting standards
- Close renewals, upsells, and net-new transactions
- Independently operate at full speed after onboarding
Requirements
- 2+ years of sales experience selling to mid-market and/or enterprise customers
- Preference for selling technical products to developer and engineering personas
- Demonstrated track record of success
- Experience with a technical product or aptitude to quickly learn complex technical concepts
- Experience with Open Source Software business models preferred but not required
- Experience with B2B technology sales, including pre-call planning, opportunity qualification, objection handling, and closing opportunities
- Ability to structure, control, and lead calls
- High integrity and team-first mentality
- Positive and upbeat phone skills
- Excellent listening skills
- Strong writing skills
- Sales training and Salesforce experience a plus
- Docker does not offer visa sponsorship for this role
- 4-year college degree or equivalent experience preferred
Benefits
- Equipment setup and swag package
- Collaborative training program
- Remote-first work from home
- Flexible schedule
- Generous PTO
- Designated quarterly Whaleness Days
- Designated end-of-year Whaleness break
- Home office support
- Technology stipend equivalent to US$100 net per month
- Annual learning and development stipend for conferences, courses, certifications, and continued learning
- 16 weeks of paid parental leave after six months of employment
- Equity for all full-time employees
- Medical benefits
- Retirement benefits
- Paid holidays
- Docker swag
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