Director leading sales strategy, negotiations, and growth for Apotex’s largest corporate accounts. Driving profitable pharmaceutical partnerships and account performance from North York.
About the role
- Senior IT leader scaling Docker’s developer-tooling company through enterprise systems, help desk services, and device operations. Building metrics-driven IT strategy, service standards, and cross-functional technology capabilities.
Responsibilities
- Lead Docker’s Information Technology Department
- Build a metrics-driven, business-focused IT organization and define its mission and vision
- Develop systems and procedures supporting continual service improvement and internal customers
- Contribute as a thought leader within the Central Operations & Systems leadership team
- Assess, architect, and right-size the applications footprint
- Enable connected enterprise systems and trusted information flow into the cloud
- Build relationships with technical leaders and business executives to understand business needs
- Ensure efficient delivery of IT services
- Develop a multi-year IT strategy and roadmap aligned with company strategy
- Manage future technology debt challenges and raise awareness of technical dependencies
- Motivate the team and organization through innovative and technical advancements
- Develop trust, collaboration, best technical practices, and program timeliness
- Drive optimization and effective practices for internal and external customers
- Collaborate with executives to identify how IT can support business and financial goals
- Provide employees with IT productivity tools, workstations, and accessories
- Build enterprise-wide help desk services, application management, and device lifecycle logistics
- Provide operational transparency through real-time service health metrics
- Identify KPIs for IT services and team members
- Develop service-level agreements aligned with IT customer productivity needs
Requirements
- 12+ years of global IT leadership experience
- Experience in a fast-moving technology startup
- Ability to conceptualize long-term business goals and develop orderly processes
- Ability to formulate high-level strategy, convert it into a tactical plan, and execute it
- AI-and-automation-first mentality
- Bachelor’s degree in computer science, IT, engineering, or related field
- Master’s degree is a plus
- Docker considers visa sponsorship case by case based on business needs
Benefits
- Remote-first by design; work from home, with offices in Seattle and Paris for connection and collaboration
- Flexible schedule
- Generous PTO
- Designated quarterly Whaleness Days
- Designated end-of-year Whaleness break
- Home office support
- Technology stipend equivalent to US$100 net per month
- Annual learning and development stipend for conferences, courses, certifications, and continued learning
- 16 weeks of paid parental leave after six months of employment
- Equity for all full-time employees
- Medical benefits
- Retirement benefits
- Paid holidays, varying by country
- Docker swag
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