Senior Manager leading Salesforce development, DevOps, and RevOps systems at Docker, a developer tooling company. Managing technical teams, platform architecture, integrations, and AI-driven workflows.
Responsibilities
Manage and grow a team of Salesforce developers and administrators, including hiring, performance management, career development, and work prioritization
Own the Salesforce platform roadmap across Sales Cloud, Service Cloud, CPQ, and integrated third-party systems
Balance production support, technical debt reduction, and new delivery
Provide hands-on architecture and code review for Apex, Lightning Web Components, Flow automation, and platform security
Own Salesforce DevOps and release management, including Gearset, source control, testing frameworks, CI/CD pipelines, deployment governance, and production change management
Partner with the Technical Architect to execute the architectural roadmap and deliver priorities through the team
Govern Salesforce data architecture, security model, sharing rules, profiles, permission sets, and integration/service account hygiene
Own or co-own Salesforce integrations with connected platforms
Own adjacent RevOps tools such as Gearset, Gong, and Loom
Manage Agentforce, Slackbot, AI skills, and other AI-driven Salesforce offerings; evaluate new AI workflow opportunities
Gather requirements from GTM stakeholders and translate business needs into technical solutions
Set standards for documentation, testing, and change management
Escalate and resolve complex production issues as the senior technical point of contact
Build team capacity, assess workload and skill gaps, evaluate architecture and refactoring opportunities, and establish scalable operating practices
Requirements
5+ years total hands-on Salesforce development experience in enterprise environments and people management
Deep expertise with Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce APIs, Flow automation, and platform security
Experience with Salesforce CPQ and billing systems
Experience with RevOps or quote-to-cash processes
Strong understanding of Salesforce DevOps and CI/CD practices, including Gearset or similar
Experience working in high-growth SaaS or technology companies, ideally supporting a globally distributed GTM organization
Strong analytical, communication, and problem-solving skills
Salesforce Platform Developer I or II, or Salesforce Administrator certification is nice to have
Familiarity with NetSuite, quote-to-cash business processes, and MuleSoft is nice to have
Familiarity with data warehousing, analytics, or AI-driven workflows is nice to have
Experience supporting global sales organizations is nice to have
Must not require visa sponsorship for this role
Benefits
Remote-first work from home
Flexible schedule
Generous PTO
Quarterly Whaleness Days
End-of-year Whaleness break
Home office support
Technology stipend equivalent to US$100 net per month
Annual learning and development stipend for conferences, courses, certifications, and continued learning
16 weeks of paid parental leave after six months of employment
Senior Salesforce developer building and integrating Veradigm’s healthcare business systems. Supporting Kantata SX, Salesforce, Zuora and connected applications.
Business Operations Manager driving forecasting, GTM planning, and QBRs for IFS Ultimo’s North American SaaS business. Translating data into commercial decisions and scalable growth processes.
Legal & Business Operations Analyst improving legal, business, and IT workflows at GC AI, a legal AI platform for in - house teams. Building scalable systems, reporting, and knowledge management.
Business process specialist improving knowledge governance, workflows, and operational effectiveness at iA Clarington. Advancing automation, AI enablement, and process improvement for Canadian financial services operations.
Finance and business operations experts reviewing documents and providing structured feedback. Supporting Mercor’s AI labs and enterprise projects that train frontier models.
On - site representative supporting TD’s banking operations through clerical administration, records, mail, and office processes. Managing routine transactions and service activities in Montréal.
Senior Associate using SQL, machine learning, and A/B testing to drive growth for Jerry.ai’s car - ownership super app. Shaping acquisition, product, and operational strategies through data - driven analysis.
Senior BizOps & Analytics Manager driving analytics, experiments, and strategic decisions at Jerry.ai. Scaling its AI - powered platform for cars, homes, motorcycles, and other physical assets.
Senior BizOps and Analytics manager embedding with growth, product, AI, or partnerships at Jerry.ai. Driving data - informed decisions for its AI - powered physical - asset management platform.
Dropbox director leading GTM platform strategy across Marketing, Sales, Customer Success, and Support. Governing enterprise systems, transformation, adoption, and AI - assisted operations.