Leading Islamic Relief Canada's national fundraising strategy and community donor engagement. Managing regional fundraisers, donor relationships, revenue targets, and nationwide fundraising initiatives.
DC
Direct Response and Community Giving Manager
Posted 2 weeks ago
About the role
- Fundraising manager leading direct mail, tele-fundraising and community giving campaigns for MSF Canada’s emergency medical humanitarian mission. Managing agencies, budgets and a team of three.
Responsibilities
- Manage and implement direct mail, face-to-face and tele-fundraising campaigns
- Oversee the community giving portfolio, including third-party events and peer-to-peer fundraising
- Lead a team of 3 direct reports and implement workplans to achieve goals
- Provide creative guidance, project management and campaign support
- Manage fundraising suppliers and agencies
- Support integrated, multi-channel fundraising campaigns
- Ensure fundraising activities follow MSF Canada brand guidelines and industry best practices
- Identify opportunities to maximize revenue and return on investment across offline channels
- Manage creative direction, scripting, copy development and external team training
- Report on campaign revenue objectives, targets, ROI and key performance measurements; course correct as needed
- Ensure excellent donor experience and improve donation-processing efficiencies
- Collaborate with Mass Marketing, Fundraising and other MSF Canada departments
- Oversee campaign implementation and alignment with annual strategy
- Plan and monitor budgets and results with agencies
- Ensure vendors understand performance measurements and campaign priorities
- Deliver training, messaging and campaign updates to agencies
- Monitor communication and fundraising quality
- Support RFPs to identify new vendors
- Conduct regular team check-ins and status meetings
- Build relationships with non-profit direct marketing and offline-channel contacts
- Support Mass Marketing and Philanthropy teams with projects and campaigns
- Monitor fundraising research, trends, innovation and channel development
Requirements
- Professional experience in offline direct response fundraising (direct mail, face-to-face canvassing, tele-fundraising and/or community giving)
- Experience managing fundraising agency partnerships
- Demonstrated progressive experience in people management roles with cross functional teams
- Demonstrated ability to develop team members
- Understanding and experience in managing large, complex budgets
- Excellent communications and presentation skills with attention to detail
- Demonstrated computer skills with experience in Microsoft Office applications
- Education or training in fundraising, direct marketing or a related field, or a combination of relevant experience and training
- Proficient in English, with strong copy-editing skills
- Proficiency in French an asset
- Must be legally entitled/authorized to work in Canada
Benefits
- Comprehensive group insurance (health, dental, life, AD&D, prescriptions, etc.)
- 5% RRSP contribution (no matching required)
- 4 weeks’ vacation annually
- Health Spending Accounts
- Flexible work hours
- Annual Professional Development budget
- Employee & Family Assistance Program (EFAP)
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