Project Manager delivering end - to - end quantitative survey projects for proSapient’s AI - powered primary research platform. Managing clients, vendors, fieldwork, data quality, and project financials remotely.
About the role
- Senior transformation manager leading complex projects, systems implementations, and financial-operations redesign. Modernizing Dulcedo’s talent-management agency through structured programs, automation, and change leadership.
Responsibilities
- Lead the company's most complex cross-functional projects from concept through implementation, adoption, optimization, and measurable business impact
- Build and maintain project plans covering timelines, milestones, workstreams, dependencies, resources, risks, budgets, and success measures
- Run discovery sessions, workshops, process design meetings, and steering committees
- Align internal teams and external vendors on deliverables, decisions, and dependencies
- Own readiness, testing, rollout, training, go-live, hypercare, stabilization, and post-launch assessment
- Establish governance for ownership, decision-making, escalation, success measurement, charters, business cases, status reporting, risk management, and benefit tracking
- Translate company priorities into structured programs and roadmaps, including integration work related to acquisitions, partnerships, and new business lines
- Lead cross-departmental and cross-business-line process redesign to reduce duplication, manual work, weak controls, and friction
- Lead ERP, CRM, workflow platform, reporting, and business intelligence implementations, migrations, and integrations
- Drive technology-stack consolidation, automation, and practical AI adoption
- Lead transformation across accounting operations, financial reporting, controls, billing, collections, commissions, and revenue workflows in partnership with Finance
- Build change-management approaches and manage people directly while remaining hands-on in Operations
- Report to the Director, Operations & Agency Services, and work with the CEO and leadership team as needed
Requirements
- Eight or more years leading complex, cross-functional projects and transformation programs
- Several years managing people
- Track record of carrying enterprise initiatives from discovery through go-live, adoption, and measurable business impact
- Hands-on experience leading ERP, CRM, or enterprise platform implementations, migrations, and integrations
- Comfort working alongside technical teams and vendors
- Working command of financial processes, controls, billing, and revenue workflows
- Ability to partner credibly with Finance and Accounting
- Methodical approach to prioritizing, governing, and designing processes
- Ability to lead steering committees and brief leadership clearly
- Refined discretion when handling confidential commercial and financial matters
- Professional fluency in French and English, spoken and written
- Initiative, curiosity, drive, positive attitude, collaborative spirit, ability to stay calm under pressure, self-starter mindset, passion, grit, and goal orientation
Benefits
- Unlimited Paid PTO
- 12 Monthly Personal Days
- Flexible Work Environment with minimal office attendance for those near hubs
- Snacks, great vibes, and pet-friendly spaces at Montreal and Toronto offices
- Remote Work for travellers, expats, and digital nomads
- Freestyle Fridays ending at 2:00 PM ET
- Comprehensive dental, vision, and medical insurance coverage for employees and loved ones
- Internal mobility and career growth opportunities
- Startup spirit backed by 15+ years of experience and organizational stability
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