Remote business development partner guiding warm prospects through consultative discovery and enrollment calls. Building client alignment and managing CRM follow - ups for personal growth and business programs.
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Product Application Specialist – Business Development
Posted yesterday
About the role
- Product Application Specialist supporting industrial automation customers for Western Canadian electrical distributor E.B. Horsman & Son. Providing technical solutions, training, commissioning, and business development across Alberta and Saskatchewan.
Responsibilities
- Serve as the primary technical resource for Alberta and Saskatchewan
- Provide application support, troubleshooting, product selection guidance, and commissioning assistance
- Research and develop solutions addressing customer application requirements
- Support product setup, configuration, testing, and validation
- Conduct bench testing, troubleshooting, and RMA support
- Build and maintain customer relationships through exceptional service and technical expertise
- Support customers throughout specification, implementation, commissioning, and post-project follow-up
- Participate in virtual and onsite customer meetings
- Gather information for technical proposals and solutions
- Travel throughout Alberta and Saskatchewan to provide onsite technical support
- Identify and engage potential new customers to grow Automation & Controls sales opportunities
- Develop account growth strategies with Account Managers and Business Developers
- Identify market-share expansion opportunities
- Conduct customer visits to uncover application challenges and project opportunities
- Promote Automation & Controls solutions through networking, customer outreach, supplier engagement, and industry events
- Generate and qualify leads for the sales team
- Assist with technical quotations, product specifications, and part numbers
- Support Technical Inside Sales with product inquiries, pricing requests, and customer opportunities
- Deliver technical presentations, Lunch & Learn sessions, customer training, Automation Labs, and technical demonstrations
- Provide internal technical training and product knowledge support
- Collaborate with suppliers, manufacturer representatives, Business Development, Technical Inside Sales, and branch teams
- Support quality initiatives and continuous improvement by documenting concerns and sharing technical knowledge
Requirements
- 5+ years of experience in industrial automation, instrumentation, process control, electrical distribution, or related industry
- Strong knowledge of industrial automation, instrumentation, process measurement, control products, and related technologies
- Technical diploma, apprenticeship, certification, or post-secondary education in Automation, Instrumentation, Electrical, Engineering Technology, or a related field is an asset
- Sales experience supporting technical quotations and industrial projects is considered a strong asset
- Experience providing technical support, field service, commissioning, troubleshooting, and customer-focused solutions
- Experience supporting industrial customers, contractors, engineering firms, and key accounts
- Experience in business development within a technical or industrial environment is considered an asset
- Strong computer skills with proficiency in ERP, CRM, Microsoft 365, and the ability to learn new software platforms
- Strong presentation, communication, and relationship-building skills
- Valid driver's license and ability to travel throughout Alberta and Saskatchewan
- Only those living in Canada with permanent work authorization will be considered
Benefits
- Birthday off
- Health, dental, and employee assistance program benefits
- Annual profit-sharing
- Employee share ownership program (ESOP)
- RRSP matching after 1 year of employment
- Access to EBH University for personal & professional growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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