Senior Platform Engineer responsible for designing and improving the AWS serverless data platform at IMS, a leading connected insurance and telematics provider.
About the role
- Senior Platform Engineer responsible for overseeing reliability and operations of an AI-driven platform. Building automation to ensure system health and efficiency across various engineering disciplines.
Responsibilities
- You'll keep Element451's platform reliable, secure, and operable - and build the delivery systems that let it scale without scaling the firefighting. This is a hands-on senior IC role, and a deliberately broad one: reliability and operations are the core, with CI/CD and delivery, security, infrastructure, and data reliability all real, recurring parts of the work.
- You own the operational health of the platform - that it's available, fast, observable, and safe in production - and you build the automation that makes those properties durable rather than heroic.
- Participate in on-call, lead incident response, run blameless post-incident reviews, and drive issues to root cause rather than patching symptoms.
- Treat operational toil as engineering work to eliminate - relentlessly automate remediation, sharpen alert quality, and drive down MTTD and MTTR rather than absorbing manual load.
- Own and evolve the CI/CD and delivery platform alongside the Director of Platform Engineering - build pipelines, deployment automation, environment management, and release tooling - so shipping is routine, safe, and low-drama, with progressive delivery, automated rollback, and production validation gates as standard.
- Be the platform's hands-on security operator - IAM and least-privilege hygiene, secrets management, threat detection and response (WAF, GuardDuty), and vulnerability triage and remediation against SLA.
Requirements
- 7+ years across site reliability, operations, delivery, infrastructure, or platform engineering, with a track record of hands-on delivery - including real startup experience where you owned broad, shifting scope without a large team behind you.
- A strong SRE foundation - SLI/SLO design, observability stack ownership, and incident response in a production environment with real customer impact.
- Strong CI/CD and delivery-engineering chops - building and operating pipelines (GitHub Actions), Docker/ECR workflows, and ECS deployment automation, with progressive delivery and automated rollback - enough to co-own the delivery platform, not just consume it.
- Security-operations depth you can own without a security team behind you - IAM governance and least-privilege, secrets management, network security and threat detection (WAF, GuardDuty), and vulnerability triage and remediation. You'll be the org's hands-on security practitioner, so the judgment to set an operational bar - not just follow one - matters here.
- Deep, current AWS expertise - ECS/Fargate, Lambda, SQS/SNS, EventBridge, S3/CloudFront, VPC networking, IAM, and Secrets Manager - plus strong Terraform and infrastructure-as-code discipline across multi-environment systems.
- Operational experience with MongoDB Atlas or a comparable managed database platform - backup and recovery, performance tuning, and monitoring at scale.
- Working knowledge of compliance operations - SOC 2 Type II and FERPA - and producing audit evidence (we use Vanta) as a byproduct of good engineering rather than a separate effort.
- Comfort operating as a high-output IC with broad domain ownership and a long execution horizon. Current familiarity with AI-assisted operations - intelligent alerting, anomaly detection, or AI-augmented incident response - is a plus.
Benefits
- Competitive pay and full benefits - a salary calibrated to the seniority of the role, plus comprehensive medical & dental coverage for you and your family.
- Truly remote - We're built remote-first, not remote-tolerant.
- Time to recharge - flexible PTO, paid company holidays, tenure milestones that reward your commitment, and your birthday off.
- Work that matters - every release helps students find their path to college and succeed once they get there. Your craft has a real human impact.
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