AI Program Manager delivering enterprise AI initiatives at Picton Mahoney Asset Management, Canada’s employee - owned investment manager. Coordinating strategy, delivery, governance, and adoption across technical and business teams.
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Brand Program Manager – 12-month Contract
Posted 36 minutes ago
About the role
- Brand Program Manager optimizing roadmaps, intake, governance, and delivery for EDC’s brand strategy and creative services. Supporting Canadian businesses through export finance and global trade expertise.
Responsibilities
- Translate enterprise, marketing, and brand priorities into quarterly roadmaps and actionable backlogs
- Maintain roadmaps based on shifting priorities, timelines, team capacity, and stakeholder expectations
- Monitor delivery progress, risks, dependencies, and resource requirements
- Own end-to-end intake and prioritization processes
- Triage requests, clarify stakeholder needs, determine scope and ownership, and set delivery expectations
- Recommend sequencing, trade-offs, and escalations to manage demand and capacity constraints
- Manage the Brand Manager inbox and brand enablement requests
- Improve incoming work through briefing requirements, intake documentation, and acceptance criteria
- Facilitate agile practices including sprint planning, backlog refinement, retrospectives, and team huddles
- Support workload management and resolve delivery blockers
- Improve processes, tools, and operating practices using feedback and delivery data
- Support quality assurance reviews for brand standards, project objectives, accessibility, and stakeholder expectations
- Maintain and enhance governance frameworks, service standards, workflows, and escalation paths
- Address recurring quality and process issues through guidance, templates, and tools
- Foster collaboration, accountability, role clarity, and consistent ways of working
- Support onboarding on workflows, tools, expectations, and delivery practices
- Maintain visibility into priorities, decisions, and deliverables
- Support strategic capacity planning and prioritization decisions
- Coordinate team initiatives and operational activities
- Track and report Brand Hub engagement, Brand Ambassador communications performance, and delivery metrics
Requirements
- Undergraduate degree or equivalent experience in marketing, communications, business administration, design management, project management, or a related field
- Minimum of five years’ experience in brand, marketing, communications, creative services, project/program management, or a related discipline
- Experience coordinating or managing cross-functional marketing, brand, communications, or creative initiatives from intake through delivery
- Experience managing priorities, timelines, risks, dependencies, stakeholder expectations, and competing demands in a fast-paced environment
- Experience working with creative, design, digital, communications, or agency teams
- Ability to support briefing, review, feedback, and quality assurance processes
- Ability to communicate clearly and professionally with stakeholders at different levels
- Ability to synthesize information and support decision making
- Experience in a brand centre of excellence, creative services, marketing operations, agency, or similar environment
- Experience developing or improving intake processes, governance frameworks, service standards, and ways of working
- Experience supporting brand governance, accessibility standards, design systems, digital asset management, or brand enablement initiatives
- Experience applying Agile, Kanban, or similar delivery practices and tools
- Experience tracking performance metrics and using insights to support planning and continuous improvement
- Strong understanding of brand management principles, including governance, visual identity, messaging consistency, creative quality, and brand adoption
- Bilingual in both official languages (French and English)
- Able to work legally in Canada at the time of application; Canadian Citizens or Permanent Residents preferred
- Must meet requisite government security screening requirements
Benefits
- Competitive compensation and benefits package
- 3 to 4 weeks paid vacation
- Corporate closure period
- Summer early Fridays
- No meeting Fridays
- Hybrid work options
- Continuous learning opportunities
- Training programs and workshops
- Language training
- Diverse and inclusive workplace
- Employment equity
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer opportunities
- Social responsibility programs
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