Customer Data Analyst modernizing EDC’s customer data ecosystem at Canada’s export - finance Crown corporation. Building Microsoft Fabric pipelines, Power BI assets, and marketing analytics solutions.
EC
Client Data Analyst
Posted 36 minutes ago
About the role
- Analyste des données clients chez EDC, société d’État aidant les entreprises canadiennes à réussir à l’étranger. Modernisation des pipelines, tableaux de bord et solutions analytiques marketing.
Responsibilities
- Develop, maintain, and improve data pipelines, data flows, datasets, semantic models, and analytical assets for customer analytics and Marketing
- Migrate and redirect production reporting data flows and assets from Denodo and spreadsheet-based processes to the Enterprise Data Platform and Microsoft Fabric
- Analyze data artifacts, business rules, calculations, and dependencies to rebuild or adapt them when systems, fields, or logic change
- Develop and optimize curated datasets and semantic models for Power BI, analytical applications, and advanced analytics
- Create, maintain, and improve Power BI dashboards and reports
- Use SQL, Python, R, or comparable languages to acquire, transform, integrate, analyze, and validate structured data
- Develop scripts, notebooks, utilities, or lightweight applications to automate processes and address operational and analytical challenges
- Contribute to the deployment and operationalization of analytical applications and models in accordance with development and MLOps practices
- Troubleshoot data, refresh, integration, and reporting issues; perform root cause analyses and implement corrective actions
- Conduct exploratory analyses and data mining on customer-related behaviors, engagement patterns, preferences, segments, and opportunities
- Support the preparation of customer and prospect data for campaign planning, targeting, personalization, measurement, and reporting
- Apply quality controls, validation rules, documentation standards, and governance requirements to customer and marketing data
- Support data acquisition, vendor data processing, quality monitoring, and reporting
- Document sources, transformations, business rules, calculations, dependencies, controls, and operating procedures
- Collaborate with Marketing, analytics, data platform, governance, technology, and other stakeholders
- Communicate analytical findings, technical issues, recommendations, and progress to technical and non-technical audiences
- Share knowledge, contribute to team standards, and strengthen succession coverage for critical analytical processes and assets
- Identify opportunities to improve automation, reliability, scalability, and efficiency across the data environment
Requirements
- Bachelor’s degree in computer science, data science, mathematics, statistics, engineering, business analytics, management information systems, marketing analytics, or a related field, or an equivalent combination of education and relevant experience
- Relevant experience in data development, transformation, integration, or analysis in an operational or production environment
- Hands-on experience writing SQL queries
- Hands-on programming experience in Python, R, or a comparable language
- Experience designing reports, dashboards, datasets, or data models using Power BI or a comparable business intelligence platform
- Experience with data pipelines, ETL processes, data flows, data warehouses, data lakes, or lakehouse environments
- Demonstrated ability to understand and adapt existing data assets and business logic
- Experience analyzing and resolving issues related to data quality, integration, refreshes, or reporting
- Strong analytical and problem-solving skills, with a focus on accuracy, controls, and attention to detail
- Ability to translate business requirements into technical tasks and data solutions
- Ability to explain technical concepts and analytical findings in clear business language
- Ability to manage priorities, work independently, and contribute within cross-functional teams
- Collaborative, accountable, and customer-focused approach
- Willingness to learn unfamiliar systems and continually develop technical and business knowledge
- Candidates must meet government security requirements
- Preference will be given to candidates legally authorized to work in Canada at the time of application (Canadian citizens or permanent residents)
Benefits
- Performance-based compensation
- Various hybrid work options
- Three to four weeks of vacation
- Company-wide shutdown period
- Shorter summer Fridays
- Meeting-free Fridays
- Continuous learning opportunities
- Training programs
- Workshops
- Language training
- Diverse and inclusive workplace
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer activities
- Corporate social responsibility programs
- Relocation assistance for eligible candidates
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