Medical office administrator supporting Felix’s online healthcare platform and healthcare practitioners. Managing clinical files, lab requisitions, virtual consultations, and protected health information.
EC
Senior Platform Administrator
Posted last month
About the role
- Senior Platform Administrator operating EDC’s enterprise data platforms. Shaping architecture, governance, security, and reliable analytics services for Canadian businesses’ global trade growth.
Responsibilities
- Design, build, configure, and operate cloud-based data and analytics platforms supporting BI, advanced analytics, data engineering, and AI/ML workloads
- Lead platform lifecycle management, including onboarding, upgrades, scaling, decommissioning, and continuous improvement
- Develop and enforce platform usage, governance, and operational standards
- Implement and maintain monitoring, logging, alerting, and performance management
- Diagnose and resolve complex platform incidents, performance issues, and service disruptions
- Analyze tactical and operational information to identify underlying platform and service issues and define technical solutions
- Ensure platforms comply with security, privacy, and data governance policies
- Approve and contribute to database and platform specifications
- Partner with data governance and risk teams on regulatory, audit, and compliance expectations
- Develop and maintain platform and technology roadmaps aligned with EDC’s data strategy
- Evaluate emerging technologies through proofs of technology
- Drive modernization and rationalization of legacy data platforms
- Define and track platform performance, cost, reliability, and adoption metrics
- Define and evolve data and analytics reference architectures, standards, design patterns, and principles
- Design end-to-end data solution architectures, including data flows, integrations, and platform services
- Conduct data exploration and analysis to identify architectural, operational, and performance trends
- Partner with cloud, security, integration, and solution architects on enterprise design outcomes
- Advise, mentor, and coach data engineers, architects, and platform administrators
- Collaborate with product owners and delivery teams to execute platform backlogs using Agile practices
- Document architectures, operational runbooks, standards, and lessons learned
- Provide technical leadership and communication to business and technology stakeholders
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related discipline
- 7+ years’ experience in senior or influencing roles across data architecture or platform administration
- 5+ years’ experience designing and operating enterprise data and analytics platforms supporting BI, analytics, and data management capabilities
- 3+ years’ experience administering Microsoft Purview
- 3+ years’ experience using ServiceNow ITSM or similar service management tools
- Experience with ITSM processes, including Incident, Change, Problem, and Service Request
- Demonstrated experience with cloud/on-premises data platforms and services, such as Purview and Profisee MDM
- Hands-on experience with DevOps/DataOps practices, CI/CD pipelines, and platform automation
- Experience working in Agile delivery models, including Scrum and Kanban
- Ability to work legally in Canada at the time of application
- Must meet requisite government security screening requirements
Benefits
- Performance-based incentive
- Competitive compensation and benefits package
- Work-life balance
- Hybrid work options
- 3 to 4 weeks paid vacation
- Corporate closure period
- Summer early Fridays
- No-meeting Fridays
- Continuous learning opportunities
- Training programs
- Workshops
- Language training
- Diverse and inclusive workplace
- Employment equity
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer opportunities
- Social responsibility programs
- Relocation assistance for eligible candidates
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