Payroll and benefits specialist processing multi - jurisdiction payroll for Kardium, which develops medical devices for atrial fibrillation treatment. Supporting Dayforce, compliance, benefits, and accounting operations.
About the role
- Employee Experience Lead guiding Workday ERP communications, training, and change adoption at Canada’s municipal-government federation. Improving employee systems, processes, and lifecycle experiences.
Responsibilities
- Lead change activities for HR system/process rollouts, including ERP and HRIS implementations
- Collaborate with the ERP project team and stakeholders to align People & Culture communications and change initiatives with project goals
- Conduct impact assessments and readiness surveys
- Track adoption metrics and follow up with teams to close gaps
- Facilitate workshops and feedback sessions
- Create and maintain change agent networks across departments
- Develop and manage post-implementation support plans
- Develop and distribute employee-facing materials such as newsletters, FAQs, and intranet updates
- Maintain People & Culture content libraries and communications calendar
- Coach People Leaders on communicating changes to their teams
- Design and deliver HRIS/ERP and process training materials
- Facilitate live and virtual training sessions and manage attendance and follow-up
- Maintain job aids, quick reference guides, and onboarding content
- Develop microlearning modules and self-serve resources
- Track training completion rates and generate reports
- Maintain project plans and task trackers
- Coordinate meetings and follow up on action items
- Support testing and rollout of People & Culture systems and tools
- Troubleshoot issues with IT, People & Culture, and Finance
- Document lessons learned and contribute to post-project reviews
- Assist with vendor coordination for external training or system support
- Identify and improve key employee-lifecycle touchpoints
- Monitor feedback channels and escalate recurring issues
- Recommend People & Culture process enhancements based on employee insights
- Conduct employee journey mapping exercises
- Support engagement surveys and analyze results
Requirements
- 4 to 6 years in P&C/HR, change management, training, communications
- Bachelor’s degree in Human Resources, Communications, Organizational Development, or combination of education and experience
- Experience using and supporting HRIS system rollouts like Workday implementations and post-go live and process changes
- Certification in Change Management (e.g., Prosci, CCMP) is an asset
- Adult learning or instructional design certification is a plus
- Experience HRIS system rollouts like Workday and process changes
- Strong writing, facilitation, and coordination skills
- Experience with tools like Asana, SharePoint, and Teams
- Bilingualism (French/English) is a plus
- Required to live within 80kms of downtown Ottawa, unless otherwise specified
- Authorized to work in Canada
Benefits
- Flexible work arrangements that support productivity and collaboration
- Summer schedule (July 1 to Labour Day): 7-hour workdays
- Fridays off, aligned with team and operational needs
- Ongoing commitment to employee development
- Comprehensive range of employee benefits and services designed to support employee wellbeing and development
- Modern office space in Ottawa’s ByWard Market and downtown core
- Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process
- Opportunities to travel across Canada to engage with the communities we support and better understand the impact of our work
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